Using Value Stream Mapping

Drew Locher is currently Managing Director for Change Management Associates. CMA provides various Business Improvement Consulting and Organizational Development services to industrial and service organizations. CMA will assist organizations to successfully implement Systems and Quality Management principles within their operations to improve business performance. A few nuggets from the e-book: “You could call Value Stream Read More …

The Kaizen Event, A Critical Component of Xerox’s Customer Experience

I have been approached several times for others to guest blog post on the Business901 blog. When approached by Xerox recently it was very difficult for me to refuse. Not because it was Xerox, but because of how Xerox is using Lean Sigma in the market place. They are one of the few companies that Read More …

Kaizen in the Office Environment

Mike Osterling of Osterling Consulting was my guest on the Business901 Podcast. We had the opportunity to discuss White Collar Kaizen and the differences between executing Kaizen events in production versus office environments.  Mike specializes in Lean Operations implementation and training. As Lean Manufacturing Manager for Square D Company, he led their transition from traditional Read More …

Kaizen Event sounds a lot like a GE Workout

A shorten definition for Kaizen is continuous improvement and the Kaizen Event is a short-term team based activity that focuses on a localized continuous improvement effort. The team is very often a cross-functional team that will be brought together for a short period of time, typically 2 to 5 days. A Kaizen event can be Read More …

A Preview to Kaizen Week

This week the Business901 blog will center our theme on Kaizen, one of the most often used Lean words but practically ambiguity has set in on the term. Kaizen stands for Continuous improvement, the Kai to break apart, to change and the Zen to study or to improve. Recently, the Kaizen Event and/or Kaizen Blitz Read More …

What Would You Ask at a Tollgate

In a recent post, Using the Six Sigma Tollgate in your Marketing Funnel I went through the concept of using a tollgate in your marketing funnel. Below is a list of questions that might help general a few ideas that you may want to consider. The list was derived from the book Implementation: How to Read More …