Lean Service Design Webinar on September 23rd

Lean Service Design

The folks over at SimpliLearn have invited me to put on a webinar on Lean Service Design. I am very excited about the opportunity as this will be an accumulation of the past 2-years of experience I have gained since first introducing Lean Service Design in my eBook and accompanying Continue reading

Team Building with Six Sigma

In a podcast, I had Jeffrey M. Koff, the Director of Lean Six Sigma Learning on from Xerox we broke off on some of the discussion on Lean and Six Sigma and focused briefly on team building. You can read or listen to the entire podcast here Design for Six Continue reading

The Often Overlooked Topic of the Challenge in Toyota Kata

The first step of the Improvement Kata — “Understand the Direction or Challenge” — is often overlooked, but is highly important for the three steps that follow. In this video Tyler Fife shares experiences from BiAmp Systems in Portland, Oregon to provide an excellent description of what Challenge is, how Continue reading

A Lean Interpretation of Professor Christensen’s Talk

I base my Lean Thinking on 3 principles. Standardization, Improvement, and Exploration. The little “i” of innovation is provided through SDCA and PDCA. Standard Work (SDCA) creates a can-do attitude and frees up time for problem-solving. Applying PDCA, allows you to “see” opportunities for improvement and leverages the resources in Continue reading

How do you use Lean and Six Sigma?

Is Lean the umbrella and then you attack it with Six Sigma projects or is it mostly Lean? Or, mostly Six Sigma?  What’s the relationship between the two? -jd Jason Kilgore: Well, from a project management standpoint and I have to try a little bit of project management I by Continue reading

Creating Process Excellence in Government

 When we talk about Lean and Six Sigma, it takes a certain amount of expertise to implement it. How do you visualize taking Lean and/or Six Sigma through the government? I mean, it’s in pockets right now, but do you just grow from them pockets? Or how do you visualize Continue reading

Are Lean and Agile Equal Partners?

An industry thought leader in Lean, Kanban, Product Portfolio Management, Scrum and Agile Design, Alan Salloway helps companies transition to Lean and Agile methods enterprise-wide as well teaches courses in these areas. He is the founder and CEO of Net Objectives In a past podcast (Related Podcast and Transcription: Shalloway Continue reading