Learning

Can You Make Online Collaboration Easy? 0

Next Weeks podcast guest, Dana Sednek Bowler specializes in eLearning, virtual meetings/collaboration, project management, analytics tools & strategies, and leadership facilitation. She puts these skills to work at Interaction Associates as the online learning manager. Dana Bowler

An excerpt from next week’s podcast:

Joe: What do you think makes online collaboration difficult, or isn’t it? Should it be second nature to us, but I don’t think that it is. I think people struggle there a little bit. Why is that?

Dana:  I actually think our own human nature is what tends to make us challenged in the face of online collaboration because we try to apply the same principles of how you do it face-to-face in an online environment. We try so hard to be like, “Whoa, this is what I would do if everybody was in a conference room together, so let’s replicate that when we do it online.” We forget that there’s all of these really great tools and techniques that you can use in an online environment that you don’t actually have available to you in the face-to-face world, so you miss out on that opportunity to be able to have a collective conversation with 125 people, all at the same time.

That’s available and doable in an online space, but you can never get that done in a face-to-face space unless you’ve got four hours to kill, right? I think that’s the challenge, because we don’t know what we don’t know, and we forget that there’s all of these other tools out there that can helps, kind of, leverage this next generation way of working with one another.

Joe: Could you give me a couple of examples of those tools?

Dana: One that I just mentioned is all about the chat. Being able to frame a question that everybody can answer and respond to. I love to use focused question on top of a chat to get everybody’s answers or responses coming.

Then I like to use a third tool at the same time, like a virtual whiteboard where I can collect or start to throw up onto the virtual whiteboard wall some of the themes that I am seeing throughout the chat that’s coming in. All of a sudden, I’ve gotten everybody’s voice heard. Everybody has the ability to type in something, and then I’m able to pack up all of the comments or insights into some key themes that I’m hearing in a meeting, for example. Then I look at the whiteboard and I see – OK, so it looks like we’ve got three or four themes that are running throughout this conversation.

Once we do that, then we can use another tool like, either a poll or a pointer tool to say – OK, now let’s prioritize. Now that we’ve got these three themes that are important to us, or these five themes that are important to us; now let’s vote. Which one do you feel is the most important or relevant to the work we’re doing today. So, then you crowd source this ability to prioritize the focus for the meeting, and you’re getting feedback on where the energy in the room is, or where the energy of the content is located – and that’s really helpful. It is to say that there’s a whole lot of tools out there, but it’s more important to know how to use the tools to get at what it is that you want to achieve with your meetings.

Lean Engagement Team (More Info): The ability to share and create knowledge with your customer is the strongest marketing tool possible.

Lean Sales and Marketing: Learn about using CAP-Do

Peak Learning Mind Map 0

Looking through my Accelerated Learning information, I ran across an old favorite of mine, Peak Learning.   This work is based on the Accelerated Learning trend of the 90’s. I appreciate so much of that work since it is laid out base largely on the learning style of the individual versus on the way we want to construct learning. I also think teams and to some extent organizations develop a certain learning style that we should recognizing as we our developing training programs.

Download the PDF on Peak Learning

Peak Learning

Focused Performance 0

Jump start your 2015 business planning. Russell Martin & Associates has created The Focused Performance Bundle. The package includes everything you need to facilitate the planning sessions with your team. lou russell

Once you know where you want to go and where you don’t want to go in 2015, start brainstorming initiatives that will take you there.  It’s likely that each of these initiatives will generate multiple projects.  How do you pick which projects to do?  How do you prioritize the work over all four quarters of 2015 without adding so much project work that it’s impossible to focus on any of it?  Prioritization allows you to pick the projects you can charter utilizing a project sponsor and project manager who drive a project schedule for accountability.

Type Biz901 in the Promo Code at Checkout
See What You Get (Ltd Time Offer).

Lou Russell is the CEO of Russell Martin & Associates and L+earn, an executive consultant, speaker, and author whose passion is to create growth in companies by guiding the growth of their people. In her speaking, training, and writing, Lou draws on 30 years of experience helping organizations achieve their full potential. She is committed to inspiring improvement in all three sides of what she has dubbed the Optimization Triangle: leadership, project management, and individual learning.

Lou was a great guest and I am sure you will enjoy the podcast.

Download the MP3

Business901 iTunes Store

Mobile Version

Android APP

Lean Sales and Marketing: Learn about using CAP-Do

Special Marketing with Lean Book and Program offers on Facebook

Making your LinkedIn Profile Contagious 0

At the recent ASQ Charlotte Section Annual Conference 2013, Quality Conference of the Carolinas, I was originally scheduled to facilitate a breakout session on “How to become Famous on LinkedIn”. At the last moment, we swapped around a few of the facilitators and Satish Kartha stepped up and facilitated the session.

In preparation, I created this mind map for an outline which I share below.

LinkedIn

There were three books that I found to be quite useful in preparation, all of which I own.

The first book by Neal Schaffer, I highly recommend. It is very concise and has more information about LinkedIn than you will probably use. The Dummies book,  I recommend for two simple reasons. Most Dummies book include a prescriptive outline that is easily introduced to novices. The second reason is that they published frequently and if you purchase the latest edition of most Dummies book you will have the latest and greatest changes updates.

The third book Contagious is outstanding. I first listened to the book. Afterwards, I hustled down to the library to pick up the hardback so that I could include it in this presentation. Contagious is just not for LinkedIn users, it is a virtual blueprint for creating ideas, campaigns and messages. The author, Jonah Berger (mentored by the Heath Brothers) uses the acronym to STEPPS to explain his outline.

  • Social currency. We share things that make us look good or help us compare favorably to others.
  • Triggers. Ideas that are top of mind spread. Like parasites, viral ideas attach themselves to top of mind stories, occurrences or environments.
  • Emotion. When we care, we share.
  • Public. People tend to follow others, but only when they can see what those others are doing.
  • Practical. Humans crave the opportunity to give advice and offer tips (one reason why advocate marketing works – your best customers love to help out), but especially if they offer practical value.
  • Stories – People do not just share information, they tell stories.

I have listened to the book more than once and found the section on Triggers fascinating listening. For example, Why do you think Cheerios gets more word of mouth than Disney World?. The research behind the book is excellent.

Link up to me and put Contagious in the invitation.

Can Studying Music help your Lean Enterprise 4

Did you know that Dr. Deming was a composer? In a recent podcast,  A New Approach to Lean – Robert Fritz, Robert told me:

By the way, I think Deming was probably the senior-most wonderful innovator in this area and I’d like to point out that he was a composer. Well, he was and Drucker was a musician. There is something about coming from music where you really understand in an extracurricular way how things are put together. So it does, and I’m not just sort of saying this because I’m a composer, but what one learns as a composer actually has an impact on how you look at organizations because in some ways they’re very similar in terms of elements in relation to each other and how they work together. It relates to the statistical approach that Deming has for manufacturing in terms of minimizing variances and building in quality. So, you don’t inspect it at the end.

I reconfirmed this in the upcoming Business901 podcast (scheduled for January 8th), while interviewing Dr. Joyce Orsini, a professor of Fordham University and president of the W. Edwards Deming Institute. Dr. Orsini recently authored the book, The Essential Deming: Leadership Principles from the Father of Quality. Dr. Orsini said:

I’ve been told that statisticians–or mathematicians, in general–are often quite good with music. I’ve heard that but I don’t know if it’s true or not. But he certainly was, he was a composer, he loved music, wrote music. He revised the Star Spangled Banner to make it singable without all the high extremes on it. He lowered it so that the average person could sing it. So he reduced the variation, if you will, in the music.

After these two comments, I went on a mission to find a composer to talk to. In fact, I found two through the Composers and Schools in Concert website. Both are board members.

The first podcast was with John Lawrence Woodall.  In 1989, John formed the company Powerof2Music and has since scored over 5John Woodall00 episodes of television such as “I Love the 80’s, I Love the 90’s, Abducted, True Crime, Manhunt, Ghosthunters (original), Command Decisions, iDetective and more. Today, John’s passion for music and film remains a strong and driving force in his continuing to push the envelope of scoring for picture.

This podcast is an interesting conversation about the relationship between math, architecture, music and continuous improvement. The podcast quality gets better a few minutes into the process.

 

 

Download Podcast: Click and choose options: Download this episode (right click and save)

or go to the Business901 iTunes Store.

Mobile Version

 About John: A native of Berkeley California, composer John Lawrence Woodall began playing piano at age 5 and started writing music by age ten, During High School in Australia John attended the Academy of Guitar and the N.S.W. Conservatory of Music. Although the focus of the time was rock and jazz, John’s deep love of Russian classical music introduced him to the possibilities of music and picture. Through High School in Boston John attended classes at Berkeley School of Music honing his skills as a string arranger and orchestrator. In 1983 he met legendary Producer/Engineer Jim Gaines and joined his production team at the Record Plant that created a dozen platinum albums and a handful of Grammys. In 1987, John received the Excellence in Composition and Songwriting award from Yamaha Music. John has scored two Emmy award winning shows, received the Ace and Gold awards for his work on children’s shows such as Baru Bay with Bob Weir.

About Composers and Schools in Concert: CSIC is a nonprofit organization who partners with professional composers and youth music programs (grades 9-12) to offer innovative music education through composer workshops and commissions.

Dr. Deming on Lean in 2012 7

Actually, I was not able to pull that off. Instead, I interviewed what I consider one of the, if not the best source on Dr. Deming, John Hunter. John has an interesting lineage with Dr. Deming and in the interview, we talked about some of that history and why the thoughts of Dr. Deming have continued to flourish. I am not the only one that holds John in such high regard; the Deming Institute has sanctioned John to write the Deming Blog. John already has a very popular blog of his own, the Curious Cat Management Improvement Blog.

The richness of the stories about Dr. Deming and his principles were fascinating. I found little to edit. I apologize for the length.

Download Podcast: Click and choose options: Download this episode (right click and save)

or go to the Business901 iTunes Store.

Mobile Version

About the Deming Blog: John will explore Deming’s ideas on management by examining his works and exploring how the ideas are being applied in organizations today. While he was alive Deming continued to learn and add to his management philosophy. The blog attempts to hold true to his ideas while also looking at how those ideas have been, and are being, extended and implemented. John Hunter

About the Deming Institute: The W. Edwards Deming Institute® was founded by Dr. Deming in 1993 to provide educational services related to his theories and teachings. The aim of The W. Edwards Deming Institute is to foster understanding of The Deming System of Profound Knowledge® to advance commerce, prosperity and peace.

About John Hunter: John combines technology with management expertise to improve the performance of organizations. He has served as an information technology program manager for the American Society for Engineering Education, the Office of Secretary of Defense Quality Management Office and the White House Military Office. He has authored the Curious Cat Management Improvement Blog for years.

Is your Organization looking at the High or Low Points? 3

The other piece of it is when we look at those things that are the high point experience, the story of the organization changes. It becomes a story of how good we are in our capabilities versus how bad we are. – John Steinbach

John was my guest last week and we talked so long that I had to split the podcast in half, Opening Appreciative Space Process 1 and Opening Appreciative Space Process 2. This is a transcription of the podcasts and I think it even contains a few edits that got dropped.

 

John Steinbach has combined the approaches of Appreciative Inquiry and Open Space into his dynamic and positive Opening Appreciative Space process .This process starts with Appreciative Inquiry; a positive approach to change that can be used by individuals, teams, organizations, and communities.  Through an interview process that focuses on strengths and high-point experiences, Appreciative Inquiry helps participants discover and create a desired future.  This dynamic and uplifting process has been used by Fortune 500 companies, educational institutions, not-for-profit organizations, youth groups, world leaders, and communities.