After reading The Zappos Experience: 5 Principles to Inspire, Engage, and WOW it really got my mind spinning. So much has been written and said about Zappos that I can’t say the book surprised me but it did allow me to gain a deeper understanding of the internal workings. More so, the book really generated Read More …
This is part 1 of a 5 part afternoon series depicting the mind maps that I have created on the books of Patrick Lencioni. His website and company, The Table Group offers additional information on these subjects. This mind map was constructed during the listening of the book, The Four Obsessions of an Extraordinary Executive: Read More …
Jeanne Meister, co-author of The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow’s Employees Today discusses how online technologies and the advent of digital and social media are changing the ways in which companies source talent, customize employee development, and promote agile leadership. In this video Jeanne connects 2020 with TODAY! The 2020 Read More …
Do you try to quickly to get to why? The purpose of most questioning is to stimulate reflective thinking by probing for needs and concerns. Instead of probing with the 5 why’s try a more subtle approach or architecture for your sales and marketing. In the paper, The Art and Architecture of Powerful Questions by Read More …
Can you learn from germs on how to improve your sales and marketing? A great example on how to analyze your networks. It may take unlimited dollars to do this, but Nicholas Christakis takes you through the friendship paradox that makes this much easier. Would you like 16 day or a 45 day warning of Read More …
I had a week of travel and caught up on my audible books for the month. The one I enjoyed the most was Moonwalking with Einstein: The Art and Science of Remembering Everything. A couple of the Q & A’s from Amazon: Q: Can you explain the “OK Plateau?” A: The OK Plateau is that Read More …