Is your Customer part of your Inner Circle?

Are you looking for meaningful feedback? Are you having productive dialogue with your customers? Have you ever wanted to know instantly what your customers were thinking? In this short video, I demonstrate the quickest and easiest way to get closer to your customers. In fact, I have not found a more productive and efficient method.

This is what I call my Customer Kenny Project discussed in the video.

Related Information:
Insight into the Customer Experience through Theater
The Starting Point for Lean Sales and Marketing
The Show Business side of Service Design
The Lean Business Practices of a Deli