This is a collection of Podcast Transcriptions, called Stacks (see below) through my Issuu channel:
Service Design Thinking
According to Professor Birgit Mager, who runs the Cologne-based Service Design Network, “Service design addresses the functionality and form of services from the perspective of clients. It aims to ensure that service interfaces are useful, usable, and desirable from the client’s point of view and effective, efficient, and distinctive from the supplier’s point of view.”
Stacks are a new way to organize your own publications, as well as any other publications that you find interesting. For your own publications, after you are done publishing them, Stacks are an easy way for readers to discover all your content in one place. It’s similar to a bookshelf in that, if you put all your publications in one Stack, a user who clicks on that Stack or follows your Stack will be able to see all your publications. – Issuu
Service Design Thinking
When you open one of the transcription, the link for the podcast should be located either on the cover or 2nd page. If not, please contact me and I will upgrade the document to include the link. If you would like to listen to the podcast, you can access them through a variety of formats on the main podcast page.