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Topics covered: Lean, Six Sigma, Theory of Constraints, Design Thinking, Service Design, Agile

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Steve is the epitome of today’s successful consultant. He acts as a in-house consultant for a major healthcare facility in the Cedar Rapids, Iowa area, instructs at many of the Iowa Community Colleges, conducts Green Belt and Black Belt training for industry and hosts the Blog Talk Radio Show, Quality Conversations.

This is a transcription of the Business901 Podcast, Leading the Way in Iowa Quality Training with Steve.


Leading the way in Iowa Quality Training

About: Steven C. Wilson founded Wilson Consulting and Training Services,Inc (WCTS, Inc) as a process improvement consulting firm.  He has dedicated himself to this cause by training over 600 Six Sigma practitioners in over 70 companies in the state of Iowa. His training focuses on quality to  include  Lean, Theory of Constraints, Supply chain, Problem Solving and  Six Sigma Green Belt and Black Belt  training. Recently, he has developed new approaches to a blended learning platform and is piloting them in his Leadership and Data-Driven Problem Solving Courses. In the podcast with Steve, I came away with a feeling that he looks at his practice more from a training perspective than consulting.

Related Information:
Steve’s website: Wilson Consulting and Training Services,
Marketing your Black Belt
Sustaining Lean using Continuous Improvement: The Toyota Way
Continuously improving thru PDCA

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Categories : Lean Six Sigma, Quality
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Discovery Call to be held on October 20th for interested parties

The Six Sigma Marketing Institute is hosting a discovery call for interested parties that are looking to join their network. Founder of the Six Sigma Marketing Institute and creator of the 5Cs of Driving Market Share, Dr. Eric Reidenbach will outline the Licensing program and the Certification process. The first discovery call will be held on Wednesday, October 20th at 3:00 PM EST.

Six Sigma Marketing is a fact-based, disciplined approach for growing market share in targeted product/markets by providing superior value. The Six Sigma Marketing Institute is dedicated to the advancement and deployment of Six Sigma Marketing. At the heart of SSM is a modified DMAIC process that provides the architecture for growing top line revenues and market share.

For more information, please go to http://DrivingMarketShare.com or to the registration page: Six Sigma Marketing Certification.

Dr Reidenbach says, “Turning the power of Six Sigma outward and focusing on growing market share will provide infinite number of value laden projects for the Six Sigma Black belts and it will help Chief Marketing Officers reject agenda-based programs that have no accountability and instead allow them to adopt a systematic disciplined approach to growing market share based on the voice of the market.”

If you are a Consulting Organization or a Six Sigma Black Belt within an organization you may want to join this discovery call to discuss this new opportunity.

A Licensed Six Sigma Marketer will receive:

  • Right to sell and conduct the 5 Cs of Driving Market Share
  • Right to engage in Six Sigma Marketing Value Programs
  • Comprehensive Packet of Marketing Materials for lead generation
  • 4 hours of training on the 5Cs of Driving Market Share
  • 8 hours of Statistical Training
  • 8 hours of training on the Value tools utilized in the 5Cs of Driving Market Share.
  • Directory Listing on the Driving Market Share Website.

Advance Training will be offered after completion of above:

  • 2 day intensive on the 5Cs of Driving Market Share.
  • Certification as a Master Six Sigma Marketer
  • Web page on the Driving Market Share
  • Participation in the Lead Generation Program

Dr. Eric Reidenbach is the Director of the Six Sigma Marketing Institute, the leading organizations and authority of Six Sigma Marketing. His consulting services are absolutely unique. They are filled with proprietary measurement and management techniques designed to help you grow market share and top line revenues.

Disclamer: Business901 assists in the management of the program and will be the host of the Discovery Call.

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What is Mastery?

  1. Comprehensive knowledge or skill in a subject or accomplishment.
  2. The action or process of mastering a subject or accomplishment

Mastery, why don’t we spend more time learning about it? I have always been convinces that it is not how many tools you have in your bag but how many tools you use well. The old saying is that if all you have is a hammer then everything looks like a nail is not always a bad thing. If you are a wizard with a hammer, it may be amazing how creative you may be in fixing problems outside of a nail because of your ability to adapt and modify. In the long run you may have arrived at a solution while others are still contemplating HOW!

Michael Gerber states in the E-Myth Mastery: The Seven Essential Disciplines for Building a World Class Company that “knowing how to do the work of a business has nothing to do with building a business that works”; that entrepreneurs learn their skills through practice, practice, practice; and that anyone willing to adopt that same kind of discipline can be successful too.

Malcolm Gladwell in Outliers: The Story of Success discusses the need to have 10,000 hours of practice before they become a master of their art, profession, etc. That amounts to  3 hours a day for 10 years.

When companies are looking at implementing Continuous Improvement efforts such as Lean or Six Sigma or even a Marketing System are they really considering the commitment that they are making. In today’s world most improvement efforts have to show short term results, less than a year to be continued.  Management is usually blamed for lack of commitment for most failures. I believe that the expectations of a quick fix may be the number reason for failure. Let’s face it, is anyone telling a company that it will take 10 years to master Lean or Six Sigma? You can probably accelerate this process by  proper coaching or having you own Sensei, we know they have 10,000 hours and it  is the best way to improve your chances. You also have to have talent and experience on your side. However, it does take a little luck to be successful as described in this light-hearted look at Talent. Now, there are a couple of fowl words in the video, so you have been forewarned.

An old book, Mastery: The Keys to Success and Long-Term Fulfillment ( a list in the Amazon  review section of questions is outstanding) describes 5 keys to long-term success and fulfillment as:

  1. Instruction
  2. Practice
  3. Surrender
  4. Intentionality
  5. The Edge – Push the envelop

Michael Gerber made a point in his book cited above that left an ever lasting impression on me. Laying in bed one morning my wife asked me what I was thinking about it and I replied: Gerber made this comment if I really did not feel like going to work today, do you think anyone else does ( meaning my employees). That morning I decided to sell that business and pursue what I enjoy, what I really love because if you do not, seldom will you ever have the patience to develop those skills.

As an organization, are you willing to take a path of continuous improvement? Can you develop the mastery of your profession or product without it?

Related Posts:
Has Technology Killed Time?
Who is your Lean Rock star?
Marketing your Black Belt

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