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Archive for Kaizen Event

Do you have trouble implementing or sustaining the initiatives after a Kaizen Event? Mark Hamel

In this Business901 podcast episode, I spent the bulk of the podcast on this subject with author Mark Hamel. Mark’s book, Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events spends a third of the book on discussing implementing and sustaining the event. The Fieldbook is actually that as you will see from our discussion.


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More than an author, Mark R. Hamel is a lean six sigma implementation consultant. He has played a transformative role in lean implementations across a broad range of industries including aerospace and defense, automotive, building products, business services, chemical, durable goods, electronics, insurance, healthcare and transportation services. Mark has successfully coached lean leaders and associates at both the strategic and tactical level. He has facilitated hundreds of kaizen events and conducted numerous training sessions and workshops.

Mark’s 19 year pre-consulting career encompassed executive and senior positions within operations, strategic planning, business development and finance. His lean education and experience began in the early 1990’s when he conceptualized and helped launch what resulted in a Shingo award winning effort at the Ensign-Bickford Company. Kaizen Event Fieldbook Book Cover Web

A national Shingo Prize examiner, Mark assisted in the development of the Society of Manufacturing Engineers (SME)/Association for Manufacturing Excellence (AME)/Shingo Lean Certification exam questions. He is also Juran certified as a six sigma black belt and a member of SME, AME and APICS. Mark is the author of the SME published, Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events and blogs about lean at Gemba Tales.

Related Information: Business901 Kaizen Blog Posts

Kaizen Event Fieldbook on SME

Book Website: Kaizen Event Fieldbook

Amazon: Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events

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Categories : Kaizen, Lean Six Sigma
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When holding a Kaizen Event have you ever really taken the time to think thru the event and how you will hold people’s interest and more importantly how you will get them engaged? Managers may think that everyone has the same level of interest and are willing to participate and share openly. I think that is what separates the professional facilitator from the average manager; the ability to engage in conversation with the entire team. Without doing this you may leave the best idea lying on the table, never to surface and be implemented.

I believe the best way to get the team engaged is by delivering a “Holy Shit” moment. That’s right, don’t try to loosen them up with small talk or a joke but go right for the throat and bring importance to why they are there. If you can, wheel in the issue, show why the improvement has to be made but do it in a visual manner. Maybe, even start the event at Gemba or maybe even downstream from that. Add some realism to the problem by bringing in several customers to describe how they interpret or how the problem affected them. You need to set the stage, before Act 1 is over, you want everyone on the team to be muttering; “Holy Shit.”  

Below, is a slide presentation on how Steve Jobs prepares for presentation and I think it is a good template for delivering that moment.  Another great resource I would recommend is Patrick Lencioni Death by Meeting: A Leadership Fable…About Solving the Most Painful Problem in Business and Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators. 

I have been spending time this week updating my Value Stream Marketing Webinar and next to me, I keep the following books (These are Amazon Links below, if you buy all three, I might make $2.45 and if you do, Thanks!):

The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience

Slide:ology: The Art and Science of Creating Great Presentations

The Back of the Napkin (Expanded Edition): Solving Problems and Selling Ideas with Pictures

Also another great resource, 6 tips on Remote Presentations from Nancy Duarte

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This is a transcription of the podcast that I had with Karen Martin the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments. Karen shared so much new information that I had split the podcast into 2 parts. The 3rd part is the transcription of the podcast. These podcasts are a wealth of information on Kaizen Events and a great companion to her book. It was great series and there is little fluff in this content. I hope you enjoy it.


Holding Successful Kaizen Event

Related Posts:

Holding successful Kaizen Events, part 1 of 3
Holding successful Kaizen Events Part 2 of 3

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Categories : Kaizen, Lean Six Sigma
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