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	<title>Business901 &#187; Sales</title>
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	<link>http://business901.com</link>
	<description>Lean your Marketing</description>
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		<title>What Sales is All About!</title>
		<link>http://business901.com/blog1/what-sales-is-all-about/</link>
		<comments>http://business901.com/blog1/what-sales-is-all-about/#comments</comments>
		<pubDate>Sat, 15 Jan 2011 10:30:00 +0000</pubDate>
		<dc:creator>business901</dc:creator>
				<category><![CDATA[Sales]]></category>
		<category><![CDATA[Lean Sales and Marketing]]></category>
		<category><![CDATA[Lean Selling]]></category>
		<category><![CDATA[Selling]]></category>
		<category><![CDATA[Value Stream Mapping]]></category>

		<guid isPermaLink="false">http://business901.com/blog1/what-sales-is-all-about/</guid>
		<description><![CDATA[This is supposed to be a parody but play it at your next sales meeting and see how many people relate to it! From: taoofprogramming Related Posts: Value Stream Mapping your Sales Team Creating your VSM Selling Try hitting a Double in your sales The Marketing Knowledge Spiral The Perfect Storm has come together of [...]]]></description>
			<content:encoded><![CDATA[<p>This is supposed to be a parody but play it at your next sales meeting and see how many people relate to it! </p>
<p> <object width="400" height="325"><param name="movie" value="http://www.youtube.com/v/zhqGblYoBVs?fs=1&amp;hl=en_US&amp;rel=0&amp;color1=0x2b405b&amp;color2=0x6b8ab6"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/zhqGblYoBVs?fs=1&amp;hl=en_US&amp;rel=0&amp;color1=0x2b405b&amp;color2=0x6b8ab6" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="400" height="325"></embed></object>
<p>From: taoofprogramming</p>
<p><strong>Related Posts:</strong>    <br /><a href="http://business901.com/value-stream-mapping/value-stream-mapping-your-sales-team/">Value Stream Mapping your Sales Team</a>    <br /><a href="http://business901.com/lean/creating-your-vsm/">Creating your VSM</a>    <br /><a href="http://business901.com/kaizen/selling/">Selling</a>    <br /><a href="http://business901.com/blog1/try-hitting-a-double-in-your-sales/">Try hitting a Double in your sales</a>    <br /><a href="http://business901.com/blog1/the-marketing-knowledge-spiral/">The Marketing Knowledge Spiral</a>    <br /><a href="http://business901.com/blog1/the-perfect-storm-has-come-together-of-excess-capacity-and-product-variety/">The Perfect Storm has come together of Excess Capacity and Product Variety</a>     <br /><a href="http://business901.com/blog1/the-7-step-lean-process-of-marketing-to-toyota/">The 7 step Lean Process of Marketing to Toyota</a></p>

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		<title>Does your customer know why you do it?</title>
		<link>http://business901.com/blog1/does-your-customer-know-why-you-do-it/</link>
		<comments>http://business901.com/blog1/does-your-customer-know-why-you-do-it/#comments</comments>
		<pubDate>Sun, 23 May 2010 12:37:00 +0000</pubDate>
		<dc:creator>business901</dc:creator>
				<category><![CDATA[Mirror Marketing]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[TED]]></category>

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		<description><![CDATA[Simon Sinek has a simple but powerful model for inspirational leadership all starting with a golden circle and the question &#8220;Why?&#8221; His examples include Apple, Martin Luther King, and the Wright brothers &#8212; and as a counterpoint Tivo, which (until a recent court victory that tripled its stock price) appeared to be struggling. In 2009, [...]]]></description>
			<content:encoded><![CDATA[<p>Simon Sinek has a simple but powerful model for inspirational leadership all starting with a golden circle and the question &#8220;Why?&#8221; His examples include Apple, Martin Luther King, and the Wright brothers &#8212; and as a counterpoint Tivo, which (until a recent court victory that tripled its stock price) appeared to be struggling.</p>
<p>In 2009, Simon Sinek released the book, <a href="http://www.amazon.com/gp/product/1591842808?ie=UTF8&amp;tag=business901-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=1591842808">Start with Why: How Great Leaders Inspire Everyone to Take Action</a><img style="margin: 0px; border-style: none !important;" src="http://www.assoc-amazon.com/e/ir?t=business901-20&amp;l=as2&amp;o=1&amp;a=1591842808" border="0" alt="" width="1" height="1" /> -a synopsis of the theory he has begun using to teach others how to become effective leaders and inspire change.</p>
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<p><strong>Do you know why we do what we do?</strong><br />
(Do you know why you do what you do?)</p>
<blockquote><p><strong>Even if you do &#8211; </strong></p>
<p><strong> Do you communicate it to others? </strong></p></blockquote>
<p><strong>Related Posts: <a href="http://business901.com/blog1/category/mirror-marketing/">Mirror Marketing</a></strong></p>
<p><a href="http://business901.com/expert-status/"><span style="font-family: Verdana; font-size: medium;"><span style="font-family: Verdana; font-size: medium;"><span style="font-family: Verdana; font-size: medium;"><span style="font-family: Verdana; font-size: medium;">Are you a RECOGNIZED EXPERT in your field?</span></span></span></span></a></p>

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		<title>Develop your Sales Presentation using the Balance Scorecard</title>
		<link>http://business901.com/blog1/develop-your-sales-presentation-using-the-balance-scorecard/</link>
		<comments>http://business901.com/blog1/develop-your-sales-presentation-using-the-balance-scorecard/#comments</comments>
		<pubDate>Sun, 02 Aug 2009 23:08:00 +0000</pubDate>
		<dc:creator>business901</dc:creator>
				<category><![CDATA[Best Practice]]></category>
		<category><![CDATA[Presentation]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Balance Scorecard]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://WWW.BUSINESS901.COM/blog1/develop-your-sales-presentation-using-the-balance-scorecard/</guid>
		<description><![CDATA[Most of us know the strategic use of the Balance Scorecard. We use it or at least a variation of it, to run our business. If it is good for your business, would it not be something that is simple and straight forward for your customer. A quick overview of the four areas of the [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">Most of us know the strategic use of the Balance Scorecard. We use it or at least a variation of it, to run our business. If it is good for your business, would it not be something that is simple and straight forward for your customer. A quick overview of the four areas of the Balance Scorecard:<img class="alignright" style="margin: 5px; width: 150px; display: inline; height: 223px;" src="http://WWW.BUSINESS901.COM/wp-content/uploads/2009/08/istock-000000240245xsmall.jpg" alt="iStock_000000240245XSmall.jpg" width="211" height="314" /></p>
<ul style="text-align: left;">
<li><strong><span style="text-decoration: underline;">Financial</span>:</strong> How do we look to shareholders?</li>
<li><strong><span style="text-decoration: underline;">Customers</span>:</strong> How do customers see us?</li>
<li><strong><span style="text-decoration: underline;">Internal process</span>:</strong> What must we excel at?</li>
<li><strong><span style="text-decoration: underline;">Innovation and Learning</span>:</strong> Can we continue to improve and create value?</li>
</ul>
<p style="text-align: left;">Balanced Scorecard aligns organizations to new strategies: away from the historic, short-term focus on cost reduction and low-price competition, and toward generating growth opportunities by offering <strong>customized, value-added products, and services</strong> to customers.</p>
<p style="text-align: left;">All this sounds pretty good so why don&#8217;t we just reverse the strategy and make our Sales and Marketing presentations accordingly?</p>
<p style="text-align: left;">To measure your product or services value to your customer organizations:</p>
<ul style="text-align: left;">
<li><strong><span style="text-decoration: underline;">Financial</span>:</strong> What increase in revenue or decrease in cost are they going to achieve?</li>
<li><strong><span style="text-decoration: underline;">Customers</span>:</strong> What will allow them to leapfrog or succeed more than their competition?</li>
<li><strong><span style="text-decoration: underline;">Internal process</span>:</strong> What will change and how do you minimize the worst case scenario?</li>
<li><strong><span style="text-decoration: underline;">Innovation and Learning</span></strong> How easy is it to implement and who is involved?</li>
</ul>
<p style="text-align: left;">If we continue on and follow the best practices for using the Balanced Scorecard. Our approach would continue by keeping objectives simple, use others(most specifically our customers) to help develop specific objectives, link objective to revenue increase/cost reductions and clearly state and communicate objectives.</p>
<p style="text-align: left;">This may not be totally encompassing of a good presentation but if these four scorecards areas were accounted for in every presentation, would you improve your likelihood of success?</p>

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		<title>Your Marketing bullets, are they sticking?</title>
		<link>http://business901.com/blog1/your-marketing-bullets-are-they-sticking/</link>
		<comments>http://business901.com/blog1/your-marketing-bullets-are-they-sticking/#comments</comments>
		<pubDate>Thu, 12 Feb 2009 12:46:56 +0000</pubDate>
		<dc:creator>business901</dc:creator>
				<category><![CDATA[Marketing Funnel]]></category>
		<category><![CDATA[Marketing System]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Marketing Bullets]]></category>
		<category><![CDATA[Sales Funnel]]></category>

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		<description><![CDATA[I see people fire one (marketing message)bullet after bullet and wondering why they are not sticking. They just keep bouncing off people. Take a look at this video. Can you emphasize with the bullets? Now, think about what the bullets cost you and what happens to them after the bounce. Do they stick anywhere? Your [...]]]></description>
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<p style="text-align: left;">I see people fire one (marketing message)bullet after bullet and wondering why they are not sticking. They just keep bouncing off people. Take a look at this video. Can you emphasize with the bullets? Now, think about what the bullets cost you and what happens to them after the bounce. Do they stick anywhere? Your marketing message will not stick unless you have a receptive audience. Trying to sell to people before they know, like and trust you is just a waste of money. Don&#8217;t leave your marketing just fall to the ground. Use the sales funnel as an important tool in your marketing process and make sure everyone understands it throughout the organization. Your 1st step, should be a  <a href="http://marketingwithlean.com" target="_blank"><span style="font-size: medium;">Marketing Assessment</span> </a> <span style="font-size: medium;"> for yourself!</span></p>
<p style="text-align: left;">Technorati Tags: <a rel="tag" href="http://technorati.com/tags/Sales%20Funnel">Sales Funnel</a> ,<a rel="tag" href="http://technorati.com/tags/Marketing%20Funnel">Marketing Funnel</a> ,<a rel="tag" href="http://technorati.com/tags/Marketing%20Bullets">Marketing Bullets</a> ,<a rel="tag" href="http://technorati.com/tags/Sales">Sales</a></p>

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		<title>Should there be a hole in your sales Funnel</title>
		<link>http://business901.com/blog1/should-there-be-a-hole-in-your-sales-funnel/</link>
		<comments>http://business901.com/blog1/should-there-be-a-hole-in-your-sales-funnel/#comments</comments>
		<pubDate>Sat, 18 Oct 2008 20:28:13 +0000</pubDate>
		<dc:creator>business901</dc:creator>
				<category><![CDATA[Marketing System]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Lead conversion]]></category>
		<category><![CDATA[Lead Generation]]></category>
		<category><![CDATA[Sales Funnel]]></category>

		<guid isPermaLink="false">http://WWW.BUSINESS901.COM/blog1/should-there-be-a-hole-in-your-sales-funnel/</guid>
		<description><![CDATA[We marketers spend our time discussing target market, ideal client, core message but do we really listen to it! Do we take our own advice? That is the question I see many prospects questioning. We preach(ok, speak), give webinars, and even write books on the subjects. But do we ever not friend someone or hesitate [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">We marketers spend our time discussing target market, ideal client, core message but do we really listen to it! Do we take our own advice? That is the question I see many prospects questioning. We preach(ok, speak), give webinars, and even write books on the subjects. But do we ever not friend someone or hesitate about adding someone to our social media list. They might just become a client. So, we just say how can we help you and cram them into our funnel.</p>
<p style="text-align: left;">That says many times we just did not qualify them. Sound better! How<a href="http://www.business901.com/blog1/wp-content/uploads/2008/10/sales-funnel.jpg"><img class="alignright" style="border: 0pt none;" src="http://www.business901.com/wp-content/uploads/2008/10/sales-funnel-thumb.jpg" border="0" alt="Sales funnel" align="right" /> </a> ever, I think we should put another hole in our sales funnel. Just not at the bottom, maybe in every section. Accept the prospect, and than see if he fits through our funnel. If we struggle keeping him in the funnel have a pressure relief valve that leaves him exit gracefully.</p>
<p style="text-align: left;">Wonder why we get bad clients? We are successful at cramming them through the funnel instead of leaving gravity do its job. You can provide an easy path and even accelerate it but stop trying to overcome objections, just provide answers to them and leave good old gravity take its course.</p>
<p style="text-align: left;">
<p style="text-align: left;">P.S. There is another way of getting people out of your sales funnel, it could be overflowing.</p>
<div id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:8ecdc6e1-c71f-4f39-8c11-ff50e5676425" class="wlWriterSmartContent" style="display: inline; margin: 0px; padding: 0px;">Technorati Tags: <a rel="tag" href="http://technorati.com/tags/Sales">Sales</a> ,<a rel="tag" href="http://technorati.com/tags/Sales%20Funnel">Sales Funnel</a> ,<a rel="tag" href="http://technorati.com/tags/Lead%20Conversion">Lead Conversion</a> ,<a rel="tag" href="http://technorati.com/tags/Lead%20Generation">Lead Generation</a></div>

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		<title>Sales Calls, sounds like an opportunity</title>
		<link>http://business901.com/blog1/sales-calls-sounds-like-an-opportunity/</link>
		<comments>http://business901.com/blog1/sales-calls-sounds-like-an-opportunity/#comments</comments>
		<pubDate>Wed, 15 Oct 2008 03:27:28 +0000</pubDate>
		<dc:creator>business901</dc:creator>
				<category><![CDATA[Manufacturers]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Sales Calls]]></category>

		<guid isPermaLink="false">http://WWW.BUSINESS901.COM/blog1/sales-calls-sounds-like-an-opportunity/</guid>
		<description><![CDATA[A classic study of sales calls made by Dartnell and McGraw Hill produced the following fascinating statistics: 1.  80% of all sales are made only after 5 or more contacts 2.  48% of all salespeople give up after the first contact 3.  25% give up after the 2nd contact 4.  17% give up after the [...]]]></description>
			<content:encoded><![CDATA[<p align="left"><span style="font-size: large;"><span style="font-family: Times New Roman;">A classic study of sales calls made by Dartnell and McGraw Hill produced the following fascinating statistics:<br />
</span> </span></p>
<p align="left"><span style="font-family: Times New Roman; font-size: large;">1.  80% of all sales are made only after 5 or more contacts<br />
2.  48% of all salespeople give up after the first contact<br />
3.  25% give up after the 2nd contact<br />
4.  17% give up after the 3rd or 4th contact<br />
</span></p>
<p align="left"><span style="font-family: Times New Roman; font-size: large;">These statistics show that 90% of the salespeople give up before 80% of the sales will ever be made!</span></p>
<div id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:d65132d3-fd8b-42af-ad90-13a6ada13006" class="wlWriterSmartContent" style="padding-right: 0px; display: inline; padding-left: 0px; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a rel="tag" href="http://technorati.com/tags/Sales">Sales</a> ,<a rel="tag" href="http://technorati.com/tags/Sales%20Calls">Sales Calls</a></div>
<p align="left">

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		<title>Streamline your marketing/sales department in one week.</title>
		<link>http://business901.com/blog1/streamline-your-marketingsales-department-in-one-week/</link>
		<comments>http://business901.com/blog1/streamline-your-marketingsales-department-in-one-week/#comments</comments>
		<pubDate>Fri, 10 Oct 2008 11:54:42 +0000</pubDate>
		<dc:creator>business901</dc:creator>
				<category><![CDATA[Marketing System]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Cutting Cost]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Streamlining]]></category>

		<guid isPermaLink="false">http://WWW.BUSINESS901.COM/blog1/?p=269</guid>
		<description><![CDATA[Is your marketing/sales department operating at peak efficiency? Probably not. Most managers aren&#8217;t willing to make the tough decisions necessary to streamline their organizations. if you want to increase productivity, follow this one-week plan, put together by marketing consultant Al Ries; Monday: Make a list of all your current marketing projects, and arrange the list [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"><span style="font-size: 12pt; font-family: ">Is your marketing/sales department operating at peak efficiency? <span> </span> Probably not.<span> </span> Most managers aren&#8217;t willing to make the tough decisions necessary to streamline their organizations.<span> </span> if you want to increase productivity, <span> </span> follow this one-week plan, put together by marketing consultant <span> </span> Al Ries;</span></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"><strong><span style="font-size: 12pt; font-family: "> </span> </strong></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"><strong><span style="font-size: 12pt; font-family: ">Monday:</span> </strong> <span style="font-size: 12pt; font-family: "> Make a list of all your current marketing projects, and arrange the list in order of importance. Then, cross off the bottom half the list, and discontinue those campaigns.<span> </span> You&#8217;re better off concentrating their efforts on a smaller number of projects, rather than taking a scattershot approach.</span> <img src="file:///C:/Users/Joe/AppData/Local/Temp/moz-screenshot-1.jpg" alt="" /></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"><strong><span style="font-size: 12pt; font-family: "> </span> </strong></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"><strong><span style="font-size: 12pt; font-family: ">Tuesday;</span> </strong> <span style="font-size: 12pt; font-family: "> Make a list of all your current employees. Underlying the names of employees you think the reader.<span> </span> Good or excellent work.<span> </span> Space, whoever you don&#8217;t underline should be let go.<span> </span> Too many managers hang onto subpar performers.<span> </span> Use salaries to give bonuses or raises to stellar workers.</span></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"><strong><span style="font-size: 12pt; font-family: "> </span> </strong></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"><strong><span style="font-size: 12pt; font-family: ">Wednesday;</span> </strong> <span style="font-size: 12pt; font-family: "> Evaluate your advertising agency.<span> </span> Are you really happy with? <span> </span> If not, fire, the agency.<span> </span> Rarely do if you see relationships get better over time, says Ries.</span></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"><strong><span style="font-size: 12pt; font-family: "> </span> </strong></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"><strong><span style="font-size: 12pt; font-family: ">Thursday;</span> </strong> <span style="font-size: 12pt; font-family: "> Make another list of your marketing projects, only this time rank them in order of how effective they are.<span> </span> Then, cross off the bottom half again, and stop those campaigns, you&#8217;re better off investing that money in your top 20 in performing campaigns.</span></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"><strong><span style="font-size: 12pt; font-family: "> </span> </strong></p>
<p><strong><span style="font-size: 12pt; line-height: 115%; font-family: ">Friday;</span> </strong> <span style="font-size: 12pt; line-height: 115%; font-family: "> call your department together and explain your strategy.<span> </span> Don&#8217;t apologize for any tough decisions, you are forced to make; instead, let people know that you&#8217;re doing it for the benefit of the company </span></p>

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		<title>The Real Secret To Apple&#8217;s Success</title>
		<link>http://business901.com/blog1/the-real-secret-to-apples-success/</link>
		<comments>http://business901.com/blog1/the-real-secret-to-apples-success/#comments</comments>
		<pubDate>Fri, 05 Sep 2008 02:54:29 +0000</pubDate>
		<dc:creator>business901</dc:creator>
				<category><![CDATA[Internet marketing]]></category>
		<category><![CDATA[Marketing System]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Lead conversion]]></category>
		<category><![CDATA[Sales]]></category>

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		<description><![CDATA[Rohit says it like it is. If you owned your own distribution would it be successful? At some point just about every marketer is bound to look at something that Apple is doing and wish they could have done it for their own brands. There are a few other brands that have this universal admiration [...]]]></description>
			<content:encoded><![CDATA[<p>Rohit says it like it is. If you owned your own distribution would it be successful?</p>
<blockquote><p>At some point just about every marketer is bound to look at something that Apple is doing and wish they could have done it for their own brands. There are a few other brands that have this universal admiration from marketers. Coca-Cola is the other notable example that comes to mind. Yet there is a temptation I have noticed to simplify the success of Apple to two things: innovative products and great marketing. I would love to believe this as much as any other marketer, but there is a crucial missing third element that most people never talk about which I think is actually the most important reason Apple has been so successful. They do one thing that almost none of their competitors in any market can do &#8230; they control distribution.</p>
<p>They have their own stores, their own sales people, and their own model for selling their products that cuts out any middleman or competitors completely. The fact that they control distribution offers many benefits:</p>
<ol>
<li><strong>Consistency of messaging</strong> -</li>
<li><strong>Removes the competition at point of sale</strong> -</li>
<li><strong>Makes upselling easier </strong> -</li>
<li><strong>Retail environment reinforces the community </strong> -</li>
<li><strong>Pricing is controlled </strong> -</li>
</ol>
<p>This is syndicated from <a href="http://feeds.feedburner.com/~r/rohitbhargava/~3/376517475/the-real-secret.html">Influential Marketing</a> , and written by Rohit.</p></blockquote>

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		<title>Voice Mail Secrets</title>
		<link>http://business901.com/blog1/voice-mail-secrets/</link>
		<comments>http://business901.com/blog1/voice-mail-secrets/#comments</comments>
		<pubDate>Tue, 22 Jul 2008 03:45:59 +0000</pubDate>
		<dc:creator>business901</dc:creator>
				<category><![CDATA[Learning]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Lead Generation]]></category>
		<category><![CDATA[The Selling Advantage]]></category>
		<category><![CDATA[Voice Mail]]></category>
		<category><![CDATA[William Keefe]]></category>

		<guid isPermaLink="false">http://WWW.BUSINESS901.COM/blog1/voice-mail-secrets/</guid>
		<description><![CDATA[&#160; You GOTTA Know this &#8211; Voice mail messages can be a useful selling tool or a major setback to your sales efforts, depending on how you leave or receive them. Here are a few tips that may help your effectiveness when leaving a message. Prepare what you plan to say before you leave a [...]]]></description>
			<content:encoded><![CDATA[<p>&nbsp;</p>
<blockquote><p>You GOTTA Know this &#8211; Voice mail messages can be a useful selling tool or a major setback to your sales efforts, depending on how you leave or receive them. Here are a few tips that may help your effectiveness when leaving a message. <br /><strong>Prepare what you plan to say</strong> before you leave a message. Rambling or pause-filled messages make the wrong impression to prospects. <br /><strong>Leave all the critical information,</strong> but don&#8217;t make the message too long. It&#8217;s usually a good idea to leave the prospect with a day and time when you will call back. <br /><strong>Be prepared to talk</strong> to the prospect or customer when you call. Some salespeople are so used to going into voice mail that they stammer and stutter when a live prospect answers. Every time you call a prospect, think of it as a possible face-to-face interview, and plan accordingly. <br /><strong>Source: </strong>William Keefe, sales manager of Interactive Data (from <em>The Selling Advantage,</em> 05/28/08)<img alt="" src="http://www.rab.com/public/rst/rst_new/spacer.gif" width="19" align="left"></p>
<div class="wlWriterSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:6eda49bc-cc17-4cf3-98bb-79c534902da9" style="padding-right: 0px; display: inline; padding-left: 0px; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/William%20Keefe" rel="tag">William Keefe</a>,<a href="http://technorati.com/tags/The%20Selling%20Advantage" rel="tag">The Selling Advantage</a>,<a href="http://technorati.com/tags/Voice%20Mail" rel="tag">Voice Mail</a>,<a href="http://technorati.com/tags/Sales" rel="tag">Sales</a>,<a href="http://technorati.com/tags/Lead%20Generation" rel="tag">Lead Generation</a></div>
</blockquote>

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		<title>Top Ten Skills</title>
		<link>http://business901.com/blog1/top-ten-skills/</link>
		<comments>http://business901.com/blog1/top-ten-skills/#comments</comments>
		<pubDate>Fri, 27 Jun 2008 13:32:12 +0000</pubDate>
		<dc:creator>business901</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Learning]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Bnet]]></category>
		<category><![CDATA[Geoffrey James]]></category>
		<category><![CDATA[John Asher]]></category>
		<category><![CDATA[Markeitng]]></category>
		<category><![CDATA[Sales Skills]]></category>

		<guid isPermaLink="false">http://WWW.BUSINESS901.COM/blog1/top-ten-skills/</guid>
		<description><![CDATA[Ok, I disagree with some of these, My opinion is indented! Skill #1. Researching prospects and organizations prior to first contact. Should that not be what marketing is for? Skill #2. Asking questions and listen more than you talk. Ok, I agree the best sales persons are the one that ask the best questions. Skill [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Ok, I disagree with some of these, My opinion is indented!</strong></p>
<li><strong>Skill #1.</strong> Researching prospects and organizations prior to first contact.
<ul>
<li> Should that not be what marketing is for?
<ul></ul>
</li>
</ul>
</li>
<li><strong>Skill #2.</strong> Asking questions and listen more than you talk.
<ul>
<li> Ok, I agree the best sales persons are the one that ask the best questions.
<ul></ul>
</li>
</ul>
</li>
<li><strong>Skill #3.</strong> Focusing on a few top prospects and contacting them frequently.
<ul>
<li> Target Market, Ideal Client
<ul></ul>
</li>
</ul>
</li>
<li><strong>Skill #4.</strong> Cultivating insider “coaches” to understand customer requirements.
<ul>
<li> I think this is a fancy way of saying knowing your customer.
<ul></ul>
</li>
</ul>
</li>
<li><strong>Skill #5.</strong> Solving problems and overcoming objections as a consultant.
<ul>
<li> I disagree strongly, a salesman job is to diagnose problems and see opportunity.
<ul></ul>
</li>
</ul>
</li>
<li><strong>Skill #6.</strong> Creating long-term relationships with prospects and customers.
<ul>
<li> I think this is a given but I always have thought the relationship should be developed between companies, people leave.
<ul></ul>
</li>
</ul>
</li>
<li><strong>Skill #7.</strong> Communicating appropriate messages (e.g. value propositions).
<ul>
<li> Yes, but remember everything that touched the customer is sending a marketing message
<ul></ul>
</li>
</ul>
</li>
<li><strong>Skill #8. </strong> Recognizing when the prospect is ready to buy.
<ul>
<li> Good sales, good marketing, the prospect will tell you.
<ul></ul>
</li>
</ul>
</li>
<li><strong>Skill #9.</strong> Knowing how to close the sale when the time is right.
<ul>
<li> I believe in today&#8217;s world we nudge the inevitable, not close a sale.
<ul></ul>
</li>
</ul>
</li>
<li><strong>Skill #10.</strong> Getting referrals and then following up on them.</li>
<ul>
<li>Build that into the system, maybe this should be step 1.</li>
</ul>
<p>The source of this Top Ten Sales Skills is <a href="http://blogs.bnet.com/bio.php?id=james">Geoffrey James</a> and his BNET&#8217;s interview with <a href="http://www.asherstrategies.com/">John Asher</a> the CEO of the eponymous sales training firm</p>
<div id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:27454302-ed4d-4395-bd5b-5b35fde2e4eb" class="wlWriterSmartContent" style="padding-right: 0px; display: inline; padding-left: 0px; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a rel="tag" href="http://technorati.com/tags/Sales">Sales</a> ,<a rel="tag" href="http://technorati.com/tags/Sales%20Skills">Sales Skills</a> ,<a rel="tag" href="http://technorati.com/tags/Markeitng">Markeitng</a> ,<a rel="tag" href="http://technorati.com/tags/Bnet">Bnet</a> ,<a rel="tag" href="http://technorati.com/tags/Geoffrey%20James">Geoffrey James</a> ,<a rel="tag" href="http://technorati.com/tags/John%20Asher">John Asher</a></div>

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