Archive for Social Media
Over the past decade and more, the Internet has played an ever increasing part of everyone’s marketing. The recent rapid increase is due in large part due to the popularity of Social Media, even though the Internet has been around for close to three decades. With the advent of smaller devices, texting and twittering, bite size information is even becoming the norm versus the rarity. Just think, small bite size chunks of relevant information delivered to a massive but permission based audience is not only normal communication but the future of marketing.
There are generally two different types of marketing, inbound and outbound. The first is the traditional type, inbound. Traditional marketing for years has followed three principles, Advertising, Public Relation and Referrals. You juggle this trio trying to fill you funnel and then you follow-up, follow-up and follow-up. There is a lot of structure, planning, design and scheduling. Everything had to be delivered at the utmost quality, on budget and with deadlines. You plan what you expect to happen, and then regardless of the results, you forge ahead because you have invested so much time, effort and money that you have little choice.
I wonder if Marketing, Ad firms are trying to make this transition but are struggling with the results? For example, many resisted the entry into Social Media and now they are participating but are they trying to use their old principles in adapting to it? The managers may lack the experience of participation in the new media. As an example, many were trained and are very good at networking, developing PR relationships and creating ads. Though, still important they are just some of the many attributes needed.
How many of these managers could or would even recommend using the same content 30 different ways in 30 days? That may be a bit of exaggeration but the new marketer understands that he must reach his prospects and customers in many, many ways and cannot afford new content for all. In fact, in most cases the marketer has to be already participating in the community he is trying to reach.
The fundamental shift to understand is that budgets are no longer the driver. It is also important to note that the web is predominately free from a budget perspective, it is not a free ride. Relevant Content determines your success and that is measured by how well you engage your prospects within your scope of influence. Relevant Content is not FREE.
Many companies feel they are participating in Social Media simply because they have a Face Book Fan Page or a few followers on LinkedIn or that they Tweet their specials. The traditional marketing messages seldom work in Social Media. It may actually become an impediment. Social Media is not a static venue. It is a place for conversation.
Value Stream Marketing also follows three principles; Agility, Speed and Relevance. In this process very similar to what has happened in agile software development, we are learning as we proceed. We embrace Change. We embrace Transparency. We embrace Communication.
Value Stream Marketing is a whole new way of thinking; a whole new philosophy. To become truly proficient, you must go through a paradigm shift. I mean really, are you developing strategies to focus on the right customer conversation? If you’re not, download my eBook and test the waters. Don’t keep looking at your marketing with an old set of Tools!
A few months ago, I did a Podcast with Mark Graban, Senior Fellow at the Lean Enterprise Institute. I enjoyed talking to Mark and at the end of the Podcast; we went off the subject matter and started a discussion on social media. The tape was running and we recorded some additional thoughts on social media. I respect Mark’s work a great deal. He has created a very loyal following, not only on his blog but also on Twitter. I encourage others to follow and watch how he engages his audience. If you would like to follow Mark, he can be found at http://LeanBlog.org or on Twitter: @leanblog.
I have to admit that I must be a great judge of talent or maybe this podcast pushed Mark over the edge of the other competitors. Ha! Mark won the prestigious iSixSigma 2009 MVP Awards for Best Continuous Process Improvement Tweeter at the iSixSigma Live Conference this year. This podcast was taped in July, 2009 but the information is still solid and even more relevant today. Listen to Mark’s thoughts on Blogging and Tweeting as he surpasses 2,000 “Engaged” followers, this month.
An Interactive Video Event from Healthcare Value Leaders
February 24, 2010 11:00 AM EST
View the 3-minute preview
Mark is also the author of Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
One of the things that most successful organizations have are highly skilled people in their workforce. In fact, the really good companies have so many that many of them leave and start their own businesses. So did you ever stop and think how the other guy was doing that? Sure, they pay them more, however, more than likely at some point in time they were not. How do you get that talent? ![]()
- Hire it! – You might think that is cheating a little but heck it is. If you can afford it and you need it, there is nothing like playing George Steinbrenner and throwing some money at it. However, it may keep you at the top but not always are you winning championships.
- Nurture it – This is the opposite of #1 but it is the most effective way. It just takes time. Providing a lifetime learning experience rather than just a job will benefit your organization thorough out the years. Since I started with baseball, I might as well stay there, build a good farm system.
- Provide Mentors – Good Managers (Baseball) that will work and provide leadership rather than just telling and correcting what someone is doing. Explaining the process and why that needs to be done that way creates learning experiences, and sometimes for the mentor more so than the student. If you explain why they should be doing something, why are they doing it?
- Social Media - I think one of the greatest strengths of the Internet is the explosion of knowledge that is taking place. Exposing your organization to it can only increase that wealth of knowledge inside your company, sure you are going to make some mistakes along the way but I think what you can learn from the web is tremendous.
- Create Learning Opportunities – There are so many training opportunities that exist today and much of it is free or very cost effective, take advantage of it and encourage your people. Develop a a learning culture in your organization. Let people try unique and different experiences. Without a doubt the best learning experience I ever had on evaluating situations and processes was a simple art class on “How to Draw”. It is amazing what it taught me to observe and see!
- Interactive Web training - It is becoming very advanced and the ability to learn on your own time and rate is quite effective and even attractive. Especially, specific industry type webinars that allow someone to learn and master the subject matter before or during an event. This can assist in making the event more successful and productive.
- Create Flow in the workplace – you might think this is a tired out term but when people understand what is required of them and the right material or other aides are there, work gets done. It is the constant interruption that will kill enthusiasm quicker than anything.
- Know what is right and what is wrong? Practice alone does not make you better but “Perfect “ practice will. We cannot practice and improve ourselves unless we are practicing the right thing.
What are some of your ideas to develop TALENT?
Have you ever forgotten the obvious? I do not believe that I have ever featured Duct Tape Marketing: (The World’s Most Practical Small Business Marketing Guide
) Book on my blog. It has sold over 50,000 copies in hardback, paperback and Kindle editions and has been translated into Croat, Indonesian, Korean, Portuguese, Russian, and Spanish and never once appeared in the Business901 blog. Since this writing, John Jantsch has been at the forefront of Social Media and Referral Marketing. His new book on Referral Marketing is due out in the spring of 2010.
In the Duct Tape Marketing book, John Jantsch, the author has really focused on three areas that I feel are the most important: Simple, Effective and Affordable strategies for the Small Business Owner. John effectively followed these terms throughout the book. Take a look at the excerpt and see if you agree: Google Books.
Technorati : Duct Tape Marketing, Referral Marketing, Small Business, Social Media






