Archive for Theory-of-Constraints
Using the Theory of Constraints in Services
Posted by: | CommentsThe Business901 Podcast featured John Arthur Ricketts, a distinguished engineer at IBM Corporate Headquarters. As a consulting partner and technical executive, he has dealt with many services management issues, including those faced by clients in their own services businesses. His work in applied analytics led him to become a focal point on Theory of Constraints (TOC), and then to delve deeply into its potential for services management. 
John is very informative with a practical approach to applying TOC to services. I believe anyone involved in continuous improvement field will benefit from this podcast.
John is a practitioner and innovator in the field of Theory of Constraints. His book, Reaching The Goal: How Managers Improve a Services Business Using Goldratt’s Theory of Constraints
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Thinking Process and System Thinking in Management eBook
Posted by: | CommentsThis is a transcription of a podcast with Bill Dettmer, Senior Partner of Goal Systems International. Bill is the author of The Logical Thinking Process: A Systems Approach to Complex Problem Solving
Joe: One of the things that ? and this is going to be my Six Sigma side coming out. Don’t you have to support all this with data? You can’t be intuitive about everything because sometimes just the outward appearance of something lies to you if you don’t have the supporting data.
Bill: Yes, you’re absolutely right. Where does the data become most important? The data is most important in the identification of the problem. It’s not in the creation of the solution because that’s a projection of what should happen in the future. It’s not in the establishment of the goal and the necessary conditions because those are value judgments. But, when you start to analyze what the problem is, in other words when you’re building the current reality tree, that’s where data become really important. One of the key lessons I try to convey in my thinking process courses is the most critical of all of the categories of legitimate reservation is entity existence.
Systemizing your Approach to Management with Bill Dettmer
Related Podcast: Systemizing your approach to management, Podcast with Bill Dettmer
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Developing Predictive Measures with Throughput Accounting
Posted by: | CommentsDr. Charlene Spoede Budd was my guest on the Business901 Podcast and as you would expect our discussion was about the Theory of Constraints Through-put Accounting methods and the application of the knowledge that we gain from this information. We discussed the use of accounting throughout the organization for developing predictive measures versus reactive. This is not your regular accounting discussion. 
Dr. Budd was a contributor to the recent Theory of Constraints Handbook
- Traditional Measures in Finance and Accounting, Problems, Literature Review, and TOC Measures (Chapter 13 of Theory of Constraints Handbook)
- A Critical Chain Project Management Primer (Chapter 3 of Theory of Constraints Handbook)
Charlene Spoede Budd is a Professor Emeritus from Baylor University, where she taught management accounting and project management classes for a number of years. She is certified in all areas of the Theory of Constraints and is the Chair of the Finance and Metrics Committee of the Theory of Constraints International Certification Organization. Her research has been published primarily in practitioner journals and she has been awarded three Certificates of Merit for articles published in Strategic Finance. Dr. Budd has co-authored two accounting textbooks with her most recent book, A Practical Guide to Earned Value Project Management.
The subject matter may seem a tad dry but give this podcast a chance, I do not think you will be disappointed!
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