Bob Petruska of Sustain Lean Consulting brings 24 years of experience helping a variety of customers including Health Care, Aerospace, Automotive, Food, Office and Service industries improve their performance. He is a consultant, presenter, trainer and author of Gemba Walks for Service Excellence: The Step-by-Step Guide for Identifying Service Delighters.
Bob will be working his magic in his upcoming workshop at the 2014 Jacksonville AME Conference where you can participate and witness a little TryStorming in real time. It is part of the hands-on Pizza Game factory model. Learn the basics of value stream mapping (VSM) and create your own maps with metrics showing the potential benefits. You will gain practical Lean implementation skills in a way that only Bob can present. He is truly a master facilitator.
In this short Video Podcast, I am attempting a little Try-Storming myself. I typically post an audio blog but thought I would mix it up somewhat blindly. Not sure if it will transfer to my iTunes and Android App but thought it was worth a try. Sorry for the experiment if anyone has trouble. But I am not sure I can test it without testing it.