Operational Excellence in Government

In a recent Business901 Podcast, Operational Excellence in Government, is it Possible?, Hundley Elliotte one of the authors of Building High Performance Government Through Lean Six Sigma: A Leader’s Guide to Creating Speed, Agility, and Efficiency discussed what it takes in government  to achieve operational excellence utilizing Lean Six Sigma. This is a transcription of the podcast.

Operational Excellence in Government

Hundley M. Elliotte is the global lead for the Process Performance group within the Accenture Process & Innovation Performance service line. He has more than 15 years of consulting experience, focusing on managing business value, setting strategy, identifying customer needs, and identifying and implementing improvement opportunities in diverse business sectors. Previously, Mr. Elliotte worked for more than a decade in the corporate sector, holding sales, marketing and general management positions with a leading pulp and paper manufacturer and with a plastics company. He is based in Atlanta.

Accenture is a global management consulting, technology services and outsourcing company, with more than 223,000 people serving clients in more than 120 countries.

Read Chapter One, “Building the Anatomy for High Performance”

Read about the Accenture Institute for Health and Public Service.

Related Information:
DMAIC, DMADV, Lean, Six Sigma for Government?
Lean Six Sigma for Government
Lean Six Sigma will increase effectiveness of Stimulus spending

Learn more about Michael George’s Strong America Now program.

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