Page 17 - Marketing A3.xlsx
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Cash Flow New Strategic Alliances
Adapted from the book The Disney Way: Harnessing the Management Secrets of Disney in Your Company by Bill Capodagli & Lynn Jackson
Guest Experience
Do: Create the Plan to become the "Best Show" & Monitor
Financial Results Profitability Surveys Storyboards Focus Groups Benchmarking Improvement Efforts Cycle Time Readiness
Cast Experience
Cost Per Output Process Evaluations Created by Business901
Surveys Storyboards Focus Groups Benchmarking
Situation (Title) Dream: Identify Guest Problems and Dreams ‐ Visualize the rewards and Outcomes Believe: Create a Quality "Cast Experience" ‐ Establish Strategic Partnerships Dare: Take the Risk to Develop the "Best Show" Experience for Your Guest
The Disney Way Team Name:
