Managing Customer Value
Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution is compilation of David Hamme’s thoughts and processes that he uses. The related podcast and transcription can be found here Fine Tuning Your Company Processes. An excerpt from the discussion: Joe: Why do think we need a process? I mean why do we need a Read More …
A thought leader in organizational project and resource management, Jerry Manas is frequently cited by leading voices in the world of business, including legendary management guru Tom Peter. You may know Jerry from his book, Napoleon on Project Management: Timeless Lessons in Planning, Execution, and Leadership. This interview centered on Jerry’s latest work which is Read More …
Theodore Panagacos, authored the book, The Ultimate Guide to Business Process Management: Everything you need to know and how to apply it to your organization and I had to ask him the similarities between Lean and Business Process Management. Related Podcast and Transcription: Business Process Management Joe: If Business Process Management (BPM) stems from Read More …
A thought leader in organizational project and resource management, Jerry is frequently cited by leading voices in the world of business, including legendary management guru Tom Peter. You may know Jerry from his book, Napoleon on Project Management: Timeless Lessons in Planning, Execution, and Leadership. This interview centered on Jerry’s latest work which is a Read More …
I asked Anthony Manos is a Catalyst with Profero, Inc. to give me a quick overview of Hoshin Kanri and his comments are below. Related Podcast and Transcription: Using Hoshin Kanri Anthony Manos: Absolutely. I mentioned a couple of things like doing the pre-work, priming the pump of understanding what’s going on in the environmental Read More …
The Curve Ahead: Discovering the Path to Unlimited Growth describes how growth companies can build innovation into the rhythm of their business operations and culture using design thinking, prototyping, business model design and other Innovation Power Tools. The author Dave Powers offers a practical approach to sustaining long-term growth. Related Podcast and Transcription: Dave Powers Read More …