A Kaizen Event is one of the most popular ways to rapidly improve a process and make the gains stick. Or is it?

If you are the facilitator of the Kaizen event you do your pre-event planning, you get the right people there, and the event goes off without a hitch. Good ideas were given, documented and ready to be enacted now it is time to close out the meeting and yes, pass the baton. But who do Read More …