Managing Customer Value
Get Clients Now Answer Center Here are this month’s new additions to the Answer Center. (You’ll need your password to log in.) Designing a Compelling 30-Second Introduction – Audio by C.J. Hayden Get Clients Now! facilitator Cristina Favreau interviews C.J. Hayden on how to design a compelling 30-second self-introduction, commercial, or elevator speech. Is Your Read More …
I have been using Scrum and Kanban for a while now and have been finding them very useful. In fact, I like it so much that I am even practicing it on a personal level. Where I picked up the idea of Personal Kanban is from Jim Benson, an Expert in Personal Kanban. He states Read More …
New in the Get Clients Now Answer Center. This is a great value. Access it 24 hours a day, well organized and a wealth of information, especially for the Professional Service person. Education: Your Marketing Secret Weapon – Article by Frank Traditi Sometimes my quest for just the right information can completely consume the day. Read More …
New in the Get Clients Now Answer Center Here are this month’s new additions to the Answer Center. How Do You Value Your Services? – Article by Joan Friedlander Do you choke on your words when it’s time to tell a prospect your fees? Do you find that you’re doing more than you contracted for Read More …
These innovations are examples of how Xerox uses Lean Six Sigma methodologies: Outside Innovation at Xerox: At Ingersoll Rand, Xerox has secured a 9-year contract by saving the diversified industrial firm millions by better managing company-wide print spending. Using a Lean Six Sigma-based approach, Xerox will design a print environment with the appropriate number of Read More …
People hold Kaizen events to move a particular problem along quickly. As I had mentioned in a previous post, I had mentioned the importance of having a good project management scheme intact to accelerate the implementation and/or execution. However, what makes certain types of companies good at implementation or for that matter, even certain individuals? Read More …