Managing Customer Value
I always think innovation is forward thinking. How do I know where that constraint is in the future? I asked that question of Mike Dalton, the founder of Guided Innovation Group, whose simple mission is helping companies turn their new product innovation into bottom-line impact. The Guided Innovation System™, their unique TOC-based approach to rapid innovation Read More …
Since 1953, the Graham Process Mapping method has been the choice of experts worldwide who need to understand the details of their data flows. Third generation Ben Graham was on a past Business901 podcast and I asked him specifically about process mapping and later the difference between process mapping and value stream mapping. Entire Transcript Read More …
When you start creating a Future State Map it is wise to step back and take a more empirical view of the process looking for major outputs or changes in skill requirements. Dividing the Value Stream Map in this fashion allows you develop chunks or groupings,. This allows the divided Value Stream to be scrutinized Read More …
Next week’s podcast is a two-part series with Adam Zak, founder and CEO of Adam Zak Executive Search. He is an accomplished senior executive with more than 25 years of experience spanning the areas of management, consulting, financial and operations management and talent acquisition. He co-authored the book, Simple Excellence: Organizing and Aligning the Management Read More …
This Introduction to Concept Mapping by Robbert Hubbard gives clear-cut instructions to getting started. You may want to follow along with making notes in a mapping practice. Bounded Rationality? Rick explains that in the video. A great learning tutorial is available at http://learn.cmappers.net/ The book that covers this mapping process in great detail: Applied Concept Read More …
In the a blog post early this week, Interview Questions and Answers on Project Management, I listed several questions that I have been asked on project management. I thought I would finish up the week with the rest of questions from the interview. Hope you enjoy! What part of this project most appeals to you? Read More …