What Customer Centric Really Means

Do you meet the criteria that successful customer-centric companies set? In this podcast, we explore this term and find out what it really means to be Customer Centric.  Author Bob Thompson, an international authority on customer-centric business management who has researched and shaped leading industry trends since 1998. Bob is founder and CEO of CustomerThink Read More …

HIGHWAY TRUST FUND SOLVENCY MEANS A STRONGER ECONOMY

AGC has just published a recent newsletter that is worth reading. Especially, when the government promises to save us money but are they really? HIGHWAY TRUST FUND SOLVENCY MEANS A STRONGER ECONOMY AGC has also warned Congress against passing an ill–advised gas tax moratorium, which would choke off highway investment dollars and put at risk Read More …