Are You Giving Customers Insight?

How many times have you walked away from a sales presentation wondering why the customer did not get it? Why can’t they see the advantage in our product or service? What prevented them? We often hear words mumbled like budget constraints or future considerations. We might hear that they have decided to focus energies on Read More …

Understand the Purpose Behind the Question

The ability to ask good questions is essential in today’s world. However, as Stephen Covey categorized in one of his 7 Habits; “Seek first to Understand, then to be understood.” Or another way Dale Carnegie phrased this, “To be interesting, be interested.” To accomplish this, I think one of the areas that most of could work Read More …