Managing Customer Value
If you are the facilitator of the Kaizen event you do your pre-event planning, you get the right people there, and the event goes off without a hitch. Good ideas were given, documented and ready to be enacted now it is time to close out the meeting and yes, pass the baton. But who do Read More …
In a recent post, Using the Six Sigma Tollgate in your Marketing Funnel I went through the concept of using a tollgate in your marketing funnel. Below is a list of questions that might help general a few ideas that you may want to consider. The list was derived from the book Implementation: How to Read More …
Jim Lewis was the guest on the Business901 Podcast and the last half of the podcast was a Lean Transformation in itself. It is one of the best 15 minutes that I have hosted (the 1st half is not that bad). Our discussion centered on how to begin with Lean and the development of a Read More …
The last several posts have discussed several products and resources for project management. Good project management has to occur throughout your organization to be successful. Your company probably has a great deal of knowledge and is already using a software package for scheduling such as Microsoft Project. I want to reiterate the point I made Read More …
I believe that many Marketing projects do not conform to good solid project management techniques and practices. It’s not surprising, seldom does anyone invest in the proper training to develop the skills needed. To do list, due dates without properly define scope, and assigning responsibilities does not constitute project management. Scope, Managing Risk, Variation and Read More …
Value Stream Mapping comes from the Toyota process flow improvement tools and involves identifying all the steps both value added and non-value added currently involved in providing a product or service. It will create a visual representation of that value stream or the work in process. It establishes a common language among us and provides Read More …