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D: Do the plan (What wows?): Assumption Testing: isolating and testing the key assumptions that will drive success or failure of a concept Rapid Prototyping: expressing a new concept in a tangible form for exploration, testing, and refinement  C: Check (What works?): Incorporating customer feedback Customer Co‐Creation: Enroll customers to participate in creating the solution that best meets their needs Learning Launch: Creating an affordable experiment that lets customers experience the new solution over an extended period of time, so  you can test key assumptions with market data.  A: Act (What now?): Have e














































               Situation:        Scenario Mapping: Map steps a user takes to complete a task in context of multiple scenarios.  Mind Mapping: generating insights from exploration activities & using it to create design criteria Concept Development: assembling innovative elements into a coherent alternative solution that can be explored and evaluated

























           Innovation A3: EDCA  Team Name:   E: Explore Create Current State (What is?): Visualization: using imagery to envision possible future conditions Value Chain Analysis: assessing the current value chain that supports the customer’s JTBD  Create Future State (What if?): Brainstorming: generating new alternatives to the existing business model
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