Page 11 - Marketing A3.xlsx
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Social Value Statement  What does the Customer Know, Feel, Do?  What do we want them to Know, Feel, Do?














                                                                       Empower                                                              Customer Roles: (RAPID):










                             Pains













                                                         Emotional Value Statement





                                                                                                         What do we want them to Know, Feel, Do?
                                                                             What does the Customer Know, Feel, Do?







                                                                                                                                            Customer Roles: (RAPID):










                                                                       Engage





               Job Needed to Be Done:  Gains:  Value Proposition:  Functional Value Statement


























           Market Segment A3  Customers or Industries                  Explore: What does the Customer Know, Feel, Do?  What do we want them to Know, Feel, Do?  Customer Roles: (RAPID):
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