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Value Stream Marketing

Aug
12

Ready for Operational Excellence, How to get started!

By business901

This particular document covers Operational Excellence and how one would get started. Robert Stapp of OP-EX Direct Results was in the hot seat answering the questions.

An excerpt from the transcript: “It’s when you decide that you want to move from being a good company to a great company. That’s when you say to yourself: “OK. We need to take this path, and this path is the path of operating excellence.”


OP-EX Transcript on Operational Excellence -

Related Blog Post:

Operational Excellence, It’s about the People not the Tools

Hoshin Kanri aka Policy Deployment

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