This is a transcription of the Business901 podcast, A Strength Based approach to Lean and Six Sigma. Using various strength-based approaches such as Appreciative Inquiry, David Shaked of Almond-Insight has created a radically different way to approach Lean Six Sigma. He calls this method Strength-Based Lean Six Sigma. David is a Master Black Belt formerly with a large global corporation (Johnson & Johnson) and has specific experience in transactional processes such as sales, marketing, finance, order fulfillment, customer services, distribution, demand forecasting.
I have blogged recently, An Appreciative look at the Seven Signs of Value (Waste), about some of David’s work and a workshop in Toronto the week of June 18th that he will be conducting.
Slideshow, I used for reference:
Value can no longer be defined as What a Customer will pay for!
Evolution of Standard Work in my Sales and Marketing
Prototypes provide a Pathway for Connecting with Customers