This is a transcription of the Business901 podcast, Developing a winning Culture the Zappos way!. My guest on the podcast Joseph Michelli takes you through the Zappos company culture now and what may be the future. Joseph’s latest book is The Zappos Experience: 5 Principles to Inspire, Engage, and WOW.
Related Podcast: Developing a winning Culture the Zappos way!
Related Information:
Is Zappos the Next Toyota?
Successful Lean teams are iTeams
The use of Hansei in Lean Sales and Marketing
Does the Customer Experience mimic the Employee Experience?
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