Tag: component

Is Trust the Key Component in Virtual Teams

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In the fields of remote collaboration, global teams and managing wide-scale organizational change, Nancy Settle-Murphy has few equals. Her new book, Leading Effective Virtual Teams: Overcoming Time and Distance to Achieve Exceptional Results, draws from more than two decades of experience in facilitating the work of global teams. Nancy shows you how to lead and Read More …

The Kaizen Event, A Critical Component of Xerox’s Customer Experience

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I have been approached several times for others to guest blog post on the Business901 blog. When approached by Xerox recently it was very difficult for me to refuse. Not because it was Xerox, but because of how Xerox is using Lean Sigma in the market place. They are one of the few companies that Read More …