Managing Customer Value
This is a collection of Business901 Podcast Transcriptions that focus on the Theory of Constraints. Guest include Bill Dettmer, John Rickers and both Ari and Eli Schrangenheim. Theory of Constraints Stacks are a new way to organize your own publications, as well as any other publications that you find interesting. For your own publications, after Read More …
Dr. Eli Goldratt, founder of the Theory of Constraints, said Reaching The Goal: How Managers Improve a Services Business Using Goldratt’s Theory of Constraints was one of the best books ever written on TOC. It was published in 2008 by IBM Press and authored by Dr. John Ricketts, a practitioner and innovator in the field Read More …
I always think innovation is forward thinking. How do I know where that constraint is in the future? I asked that question of Mike Dalton, the founder of Guided Innovation Group, whose simple mission is helping companies turn their new product innovation into bottom-line impact. The Guided Innovation System™, their unique TOC-based approach to rapid innovation Read More …
John Arthur Ricketts, a distinguished engineer at IBM was my guest on the Business901 Podcast titled Using the Theory of Constraints in Services. This is a transcription of the podcast. Using TOC in Services John is a practitioner and innovator in the field of Theory of Constraints. His book, Reaching The Goal: How Managers Improve Read More …
The Business901 Podcast featured John Arthur Ricketts, a distinguished engineer at IBM Corporate Headquarters. As a consulting partner and technical executive, he has dealt with many services management issues, including those faced by clients in their own services businesses. His work in applied analytics led him to become a focal point on Theory of Constraints Read More …
This is a transcription of a podcast I had with noted Theory of Constraints author and expert Eli Schragenheim . Eli as been part of the Theory of Constraints movement practically from the beginning. He started working with Dr. Goldratt as a programmer to program a game for adults that would teach them how to Read More …