Managing Customer Value
Small – Mid-Sized Companies Looking to Gain Insight Into Customer Value Small- to mid-sized companies looking to gain insight into customer value and develop a strategic plan for capitalizing on customer relationships need an effective way to collect and analyze data. Through data analysis, business owners can gain insight into customer behavior, helping them to Read More …
Gone are the days when sales training was treated as a one-off event. Today, sales training is critical to success in the modern workplace and should be seen as a continuous learning and development process. With the right tools, companies can leverage sales training to drive tangible results and become more competitive. In this article, Read More …
In today’s digital age, marketing is not just about ideas and campaigns – it’s about experiments and processes. For companies to be successful, they need to know how to evaluate and monitor the progress of their marketing experiments. Businesses can quickly determine the best-performing approach and adjust accordingly by testing different strategies. However, it’s important Read More …
The effective management of leads is one of the most important aspects of any sales process. A strong lead management system will streamline your sales process, increase conversion rates, and reduce the number of prospects who are either ignored or passed over completely. Leads can be defined as customers expressing interest in your sales proposition Read More …
Marketing Action Research (MAR) is an emerging qualitative methodology that helps marketers solve problems and test ideas with customers. MAR involves collaborations among marketing, research, and other departments to conduct experiments with customers. Companies use these experiments as “action” steps in solving a problem or testing an idea. In each of these steps, you need Read More …
Sales discussions are one of the best methods of fostering active learning and promoting learning in companies. The discussion allows people to share their ideas and learn from each other and, ultimately, from customers. Skills are learned through discussion that can be used in real-world situations. In the simplest definition, action learning is a process Read More …