Perspectives of the Customer Value Proposition

The customer value proposition is a key element of a company’s marketing strategy. It is why customers choose to do business with a particular company, and it can be the deciding factor in purchasing. There are different perspectives on what constitutes a customer value proposition, and in this post, we will explore some of these Read More …

Situation Statement: Writing Clear Context

What is a situation statement? A situation statement is a document that explains the current state of a project or initiative. It includes an overview of the situation, the problem that needs to be addressed, the goal of the project, and the available resources. The situation statement is used to help stakeholders understand the context Read More …

Action Learning using the Evidence-Based Information Cycle

As organizations become more complex, trust and collaboration become increasingly important. When the lines of communication break down, it can lead to inefficiencies, mistrust, and disengagement. A lack of confidence can be one of the leading causes of disengagement in any organization. Leaders must change how they approach decision-making to build trust and collaboration within Read More …

Immersion Research for Customer Insight

What is Immersion Research? There has been a growing interest in immersive research methods as an alternative to traditional marketing research in recent years. Immersive research is a set of techniques that allow researchers to understand customer behavior and experience deeply. There are many different immersive research methods, but some of the most popular include in-home Read More …

Three Types of Learning That are Neglected in Sales Training

Sales training is an important part of any business. It helps employees learn about the products or services they sell and how to sell them best. However, three types of learning are often neglected in sales training: how to learn about our customers, how to learn from our customers, and how to learn for our Read More …

Can A Failed Project Provide The Basis For a Successful Venture

Initiating a new project is always a risk. Some projects will succeed, but unfortunately, many more will fail. When things don’t go as planned, it can be easy to beat yourself up and focus on the negative aspects of the experience. However, it’s important to remember that failure is an important part of the learning Read More …