Why You Need All Three (VoC, VoM, and JTBD) to Shape Markets
In the manufacturing sector, where multi-million-dollar capital investments hinge on the next product cycle, the stakes are perpetually high. An engine part that is $0.05 cheaper, or a material that lasts 500 more cycles, can be the difference between industry leadership and obsolescence. The decision-making process is fundamentally rooted in customer demand. Still, manufacturers often Read More …
