Managing Customer Value
The new book, Innovating Lean Six Sigma: A Strategic Guide to Deploying the World’s Most Effective Business Improvement Process, was the topic of discussion in this podcast. Kimberly Watson-Hemphill is the founder and CEO of Firefly Consulting, a globally known expert in the field of Innovation and Operational Excellence. She has led global Lean Six Sigma deployments in multiple Read More …
Barbara Spurrier MHA, the Mayo Clinic Center for Innovation founding and current administrative director, was a guest last week on the Business901 podcast. She just recently co-authored an outstanding book on innovation, Think Big, Start Small, Move Fast: A Blueprint for Transformation from the Mayo Clinic Center for Innovation and I found one of the Read More …
Innovation is tough in the best of times. What do you do when times are tough and your industry’s very survival is in question? It is tough and don’t leave a good idea get wasted because of a poor plan. 1. Lower the cost of testing. Chapter 8 of our new book, The Innovator’s Guide Read More …