Managing Customer Value
Part 1 of 5 on the Creative Process One of the country’s leading scientific experts on creativity, Dr. R. Keith Sawyer is the Morgan Distinguished Professor in Educational Innovations at the University of North Carolina in Chapel Hill. His book Group Genius shows us how to be more creative in collaborative group settings, how to Read More …
Kimberly Watson-Hemphill has led global Lean Six Sigma deployments in multiple industries, including one that saved over one billion dollars. Her new book, Innovating Lean Six Sigma: A Strategic Guide to Deploying the World’s Most Effective Business Improvement Process, was the topic of discussion in this podcast. Kimberly is the founder and CEO of Firefly Consulting, a globally known Read More …
A Business901 podcast excerpt (next week) with Alan Moore, author of Do Design: Why beauty is key to everything (Do Books). Actually, it is not an excerpt…it was a conversation we had before we started the podcast. Alan Moore: What seems really obvious to you and it makes utter sense, because in a sense you Read More …
Kimberly Watson-Hemphill, founder, and CEO of Firefly Consulting, is a globally known expert in the field of Innovation and Operational Excellence and is a coauthor of Fast Innovation. She has led global Lean Six Sigma deployments in multiple industries, including one that saved over one billion dollars. Her new book, Innovating Lean Six Sigma: A Strategic Read More …
I asked Dr. Graham, the author of Innovation the Cleveland Clinic Way: Powering Transformation by Putting Ideas to Work this question: You talk about these practices, and I assume you believe they could be used by others in the medical field, that’s why you wrote the book, but what about outside the medical field? An excerpt from the Read More …
Thomas J. Graham, MD, was the Chief Innovation Officer of Cleveland Clinic and Vice Chairman of Orthopedic Surgery. A prolific inventor with nearly 50 worldwide patents and a serial entrepreneur, he is a renowned orthopaedic surgeon whose practice is the premier destination for the care of the professional athlete’s hand and wrist. He is regularly Read More …