How To Be A Better Salesperson Through Dialogue

To be a successful salesperson, it is important to understand the importance of dialogue. Dialogue is a conversation between two or more people in which each person communicates with the others. It is a back-and-forth exchange of information and ideas. There are many benefits to using dialogue in sales. First, it allows you to build Read More …

Socratic Circles: A Place in B2B Customer Research?

A Quick Overview of What They Are and If They Have a Place in B2B Customer Research What is a Socratic Circle? If you’re looking for a way to get more out of your business research or sales meetings, you may consider using Socratic Circles. But what are they? And how can you use them Read More …

How Do You Convert a Customer’s Perception of Value into a Price

Value is the most important factor in any sale. Customers who perceive your product as valuable are much more likely to buy it, regardless of the price. Conversely, if a customer does not perceive your product as valuable, they will not buy it, no matter how cheap. So, how do you convert a customer’s perception Read More …

Immersion Research: Delivering Buyer Insights

How Most Companies Fall Short Of Understanding What Buyers Value: Most companies understand the importance of understanding what their buyers want and need. However, many companies fall short of actually understanding what their buyers value. The problem is that traditional research methods often don’t provide the insight needed to understand buyer behavior.  The Problem With Traditional Read More …

Why is it Difficult to Understand Customer Value?

Customer value is the perceived worth of a product or service. The concept of customer value is important to businesses because it can be used to measure customer satisfaction and loyalty. Additionally, managers can use customer value to make pricing, product development, and marketing decisions. Despite its importance, customer value can be difficult to understand Read More …

Learning From Customers: The Inquiry Sales Model

Why is it so important to learn from customers? Because they hold valuable knowledge that can help us improve our products, services, and processes. By engaging with customers and incorporating their feedback into our decision-making, we can learn how to serve them better and meet their needs. It has been said that the customer is Read More …