Managing Customer Value
How Good are you at Marketing Yourself? Marketing your Black Belt is a 28-day program starting November 5th. Marketing your Black Belt is based specifically on addressing these issues: Customer Acquisition, Marketing, Customer Retention and Communication & Collaboration. Specifically designed for Quality consultants. Get Clients NOW – 28 Day Program: Program starting on first Monday Read More …
Information designer Tom Wujec talks through three areas of the brain that help us understand words, images, feelings, connections. In this short talk from TEDU, he asks: How can we best engage our brains to help us better understand big ideas? [iframe id=”https://www.youtube.com/embed/wPFA8n7goio” align=”center” mode=”normal” autoplay=”no” maxwidth=”500″ grow=”yes”] Tom Wujec is a Fellow at Autodesk, Read More …
Jim Huntzinger has over twenty years experience developing lean enterprises through system design and development, implementation, and guiding organizations both strategically and tactically through the transformation process. Currently he is the president and founder of the Lean Accounting Summit, TWI Summit, and Lean and Green Summit. The podcast is a good introduction to TWI and Read More …
Transcription of my recent podcast with John Toussaint, M.D., CEO of the ThedaCare Center for Healthcare Value. The lessons Dr. Toussaint learned in healthcare are equally applicable to many other organizations. Learn about the partnership between the Lean Enterprise Institute (LEI) and the ThedaCare Center for Healthcare Value (TCHV) that brings together two of the Read More …
In this blog post Story of Going Lean in Healthcare: On the Mend and in a recent podcast, Transforming Healthcare thru Lean. I was introduced to the 5 Stages of Change outlined by one of the co-authors, John Toussaint, MD. Recently, when I was reading the book Mastery: The Keys to Success and Long-Term Fulfillment Read More …
What is Mastery? Comprehensive knowledge or skill in a subject or accomplishment. The action or process of mastering a subject or accomplishment Mastery, why don’t we spend more time learning about it? I have always been convinces that it is not how many tools you have in your bag but how many tools you use Read More …