Managing Customer Value
Lonnie Wilson, the owner and principal of Quality Consultants is an expert in Lean Manufacturing techniques and applications. He not only instructs management professionals in the applications of these lean techniques; he is an on-the-floor-implementation professional. His new book, How To Implement Lean Manufacturing, was released by McGraw Hill, August 2009. He is well versed Read More …
Do you ask this question before your start a marketing campaign or project? Sometimes it is really hard to come up with a number or a goal, but should we not try before doing it? I hear more people discussing why you should not measure things rather than why you should. But I think it Read More …
I have been fortunate to have a slew of well qualified individuals on my podcast that have discussed Kaizen and Kaizen Events. Karen Martin of KS Martin & Associates was one of them and offered this definition of who should attend a Kaizen Event (You can listen to part 2 of 3 of the Karen Read More …
I find it interesting how many disciplines recommend that you spend fifty percent of your time planning. School = Homework/Testing Sports = Practice/Games Toyota’s PDCA = Planning/(Do/Check/Act) We grow up thinking it is a necessity? What happens? Where does your Company fit in?
Dr. Gwendolyn D. Galsworth is an educator, implementer, and a researcher with more than 25 years in the field of Workplace Visuality. Considered by many a leading visual expert, Dr. Galsworth is the author of a number of books on organizational improvement and workplace visuality, including Visual Workplace/Visual Thinking, recipient of the Shingo Prize for Read More …
Dr. Sami Bahri was my guest on the Business901 podcast. He delivered a message that all professionals should listen too. While 33% of most Dentist practices are shrinking in today’s marketplace, Dr. Bahri’s is expanding. Dr Sami Bahri, DDS runs a private dental practice in Jacksonville, Florida. The practice has three general dentists, one orthodontist, Read More …