Managing Customer Value
We are always taught to seek perfection, continuously improve, constant iteration! Set a high standard, practically an unachievable goal and go for it! From Bill Reiter of Fox Sports: Maroney slips to silver in vault She knew it was off as it began, but there was no turning back. She would have to fight through Read More …
Lean Learning Center co-founder and partner Jamie Flinchbaugh was my guest on the podcast, Lean Training and Simulation Tips. This is a transcription of the podcast. Jamie’s insightful responses are lessons for any trainer and user of simulation games. . Under the leadership of Jamie and the Center’s senior managers, the Lean Learning Center has Read More …
The Lean Supply Chain & Logistics Simulation game was discussed in the podcast, Why use a Lean Simulation Game? with Paul Myerson, author of Lean Supply Chain and Logistics Management. This is a transcription of the podcast. Paul’s Lean Supply Chain & Logistics Simulation says Enna, will help your company realize its goal of becoming Read More …
Later this week, I have a podcast with Jamie Flinchbaugh, author of The Hitchhiker’s Guide to Lean discussing simulation games and how the Lean Learning Center designs, uses and the expected outcomes of them. After reviewing the podcast, I have to agree with Jamie in his description of applying PDCA to them. An individual and Read More …
Lean Construction Institute (LCI) co-founder and managing director, Gregory A. Howell was my guest on the podcast, The Pull in Lean Construction–Greg Howell. In the podcast, we focused on the decentralization of decision and the empowerment of the people that are in direct contact with the work are the key components of this discussion. This Read More …
Joe Swartz and Mark Graban co-authors of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements were my guests on the Business901podcast, Engaging Front-Line Staff with Kaizen. Below is a transcription of the podcast. From the Book Description: Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals Read More …