Managing Customer Value
Jim Benson returns to the Business901 podcast next week. His company Modus Cooperandi combine Lean principles from manufacturing, Agile methodologies from software design, and the communications revolutions of social media, as process and tool infrastructure. Jim is best known for his seminal work, Personal Kanban. He is @ourfounder on Twitter. Our conversation centered on his new Read More …
A few other maps that can be used in Lean was explained by Steven Borris in his book Strategic Lean Mapping. It includes Big Picture Map, Process Mapping, Capacity Mapping, Value-Stream Mapping, and closing with how to use this information for better problem solving and decision making. Related Podcast and Transcription: Lean Mapping An excerpt Read More …
Philosophers Notes is a really simple program. The program consists of 180 book summaries on 180 of the most popular books to ever be written and read, most of them focusing on ways to improve yourself and your life, written by the author Brian Johnson. Brian created PDFs and audio recordings of these PDFs for Read More …
I asked Jerry Rosenthal this question in last week’s podcast: A few years ago, Lean sort of butted heads with ISO and it was like we kept 2 separate books. Is that what happens with food safety and the USDA and FDA protocols or are you explaining that there is common ground because they have Read More …
Next Weeks podcast guest, Dana Sednek Bowler specializes in eLearning, virtual meetings/collaboration, project management, analytics tools & strategies, and leadership facilitation. She puts these skills to work at Interaction Associates as the online learning manager. An excerpt from next week’s podcast: Joe: What do you think makes online collaboration difficult, or isn’t it? Should it Read More …
I was intrigued by Mark Hamel, author of Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events that so much of his book is spent on Standard Work. Below is how he answered that question. Related Podcast and Transcription: Lean Business System Mark Hamel: I think back to when I started learning from Read More …