Managing Customer Value
A few other maps that can be used in Lean was explained by Steven Borris in his book Strategic Lean Mapping. It includes Big Picture Map, Process Mapping, Capacity Mapping, Value-Stream Mapping, and closing with how to use this information for better problem solving and decision making. Related Podcast and Transcription: Lean Mapping An excerpt Read More …
Philosophers Notes is a really simple program. The program consists of 180 book summaries on 180 of the most popular books to ever be written and read, most of them focusing on ways to improve yourself and your life, written by the author Brian Johnson. Brian created PDFs and audio recordings of these PDFs for Read More …
I asked Jerry Rosenthal this question in last week’s podcast: A few years ago, Lean sort of butted heads with ISO and it was like we kept 2 separate books. Is that what happens with food safety and the USDA and FDA protocols or are you explaining that there is common ground because they have Read More …
Jerry Rosenthal started on his process improvement journey where he entered the world of medical device and worked with such companies like Cardinal Health. Jerry’s expertise is primarily in regulated environments such as food, beverage and pharmaceutical production and packaging. Jerry has been successful at taking principles and tools from manufacturing and applying them to Read More …
Next Weeks podcast guest, Dana Sednek Bowler specializes in eLearning, virtual meetings/collaboration, project management, analytics tools & strategies, and leadership facilitation. She puts these skills to work at Interaction Associates as the online learning manager. An excerpt from next week’s podcast: Joe: What do you think makes online collaboration difficult, or isn’t it? Should it Read More …
The Optimization Triangle: leadership, project management, and individual learning is how Lou Russell views the type of work she does at Russell Martin & Associates. I enjoy her project management books (I own 3 of them) and her Accelerated Learning Workbook (yes, I have that one) and recommend them. She recently sent me a leadership Read More …