Managing Customer Value
All of us know we must distinguish ourselves in the marketplace to be successful. However, do we go to the marketplace to find that unique dimension of matched value is? In fact, there’s been study after study showing that we don’t even get out of our own organization with an understanding of our own unique Read More …
W. Edwards Deming estimated that a lack of an understanding of variation resulted in situations where 95% of management actions result in no improvement. People struggle with variation but as Dr. Deming said if you fail to understand this concept you fail to improve. Understanding variation could be the strongest asset that Six Sigma brings Read More …
As I mentioned in a previous post, Six Sigma Discipline is Good for a Creative Process, accountants are seeing the value in getting Six Sigma and Marketing together. They see the use of the Six Sigma data collection and prioritization methods as a means to create predictable streams of revenue growth. This comes from developing Read More …
In a Value Stream Mapping Process, one of the metrics used is what is called percent complete and accurate. It is a way of measuring the quality of hand-offs inside the value stream. You get a sense of the rework or work not completed that is being transferred from one stage to the next. Six Read More …
I am intrigued by simplicity. How do you create your presentations? Or maybe if you are a Six Sigma Black Belt, your storyboard? Do you lay all your analysis, maps and charts and then create your slides? Good video describing a very similar process that I use in creating a presentation. Ben and Paul demonstrate Read More …
If your organization has created a Six Sigma Storyboard and you would like to share your project success with others, I would enjoy promoting it free of charge. You would be interviewed about the project and storyboard. A podcast or even a Video podcast will be created which will post to my Pod-site, Blog and Read More …