Managing Customer Value
Forrest Breyfogle discusses his new book The Business Process Management Guidebook: An Integrated Enterprise Excellence BPM System. and the Integrated Enterprise Excellence. The IEE provides radical management advancements in the utilization and integration of scorecards, strategic planning, and process improvement. Transcription and PDF Download of Podcast Transcription and PDF Download of Podcast Related podcast: A Trumpet Read More …
Forrest Breyfogle: is the CEO of Smarter Solutions. Forest has authored or co-authored over a dozen books. His most recent book is The Business Process Management Guidebook: An Integrated Enterprise Excellence BPM System. His five-book set, Integrated Enterprise Excellence provides radical management advancements in the utilization and integration of scorecards, strategic planning, and process improvement. Read More …
A surprising outcome when monkeys are given the same choices as humans. Find out how risk adverse you are… About: Dr. Laurie Santos, who has been called “the Monkey Whisperer,” studies the roots of human irrationality by watching the way our primate relatives make decisions. She’ll discuss her recent work on “monkey economics” and will Read More …