The Outliers Inn – Customer Engagement

Outliers Inn

This week I had the opportunity to participate in a relatively new podcast, The Outliers Inn: “As they say, It’s a place where irreverence and self-deprecating humor is the order of the day.” On this week show, Episode 9, the guests Michelle Battle-Fisher and myself had a spirited conversation with Continue reading The Outliers Inn – Customer Engagement

Learning Kata in the Workplace

Tracy Defoe Podcast

The Learning Factor Inc. is a Vancouver-based organization dedicated to making business and labor smarter about learning through innovations in workplace education. Tracy Defoe does this is a variety of ways and one her favorites is the Toyota Kata. In her organization, Tracy plays the role of Chief Education Organizer.  Continue reading Learning Kata in the Workplace

Intersection of John Maxwell and Lean


Debbie McAllister helps healthcare leaders through the heart and mind transformation of becoming a teacher so that they can develop their people into engaged problem solvers using the Plan Do Study Act (PDSA) cycle to eliminate patient harm. She uses the Lean foundation of respect for people, servant leadership, and Continue reading Intersection of John Maxwell and Lean

Training and Simulation Stack

Business901 Stacks

A collection of Business901 Podcast Transcriptions, called Stacks (see below) through my Issuu channel: Training and Simulation Stack Stacks are a new way to organize your own publications, as well as any other publications that you find interesting. For your own publications, after you are done publishing them, Stacks are an Continue reading Training and Simulation Stack

Coaching your Marketing Team

Students Creative Talent

A talk on a powerful approach to problem-solving supporting schools in moving toward a more hands-and minds-on, challenge-based curriculum. Learn from Co ways that design thinking methodology can unleash student creativity and improve students’ ability to solve complex, real-world problems. Presented by Co Barry, Founder and CEO CreatEdu. I found Continue reading Coaching your Marketing Team