Managing Customer Value
“The fact that in manufacturing and across the supply chain that the world around us has fundamentally changed.” – Carol Ptak Related Podcast and Transcription: Supply Chain Thinking: Think Where An excerpt from the podcast that I had with Carol: Joe: Is there a relationship between ASR and TOC? Is the constraint the same, the Read More …
Chad Smith is the co-founder and Managing Partner of Constraints Management Group (CMG), a services and technology company specializing in pull-based manufacturing, materials and project management systems for mid-range and large manufacturers. We had a discussion is a past podcast on the Demand -Driven Techniques. Related Podcast and Transcription: New Thoughts in Supply Chain Thinking Read More …
In a past podcast with the co-authors John G. Schleier, Jr. and James F. Cox III of the book Theory of Constraints Handbook, I asked them if you can really get this type of improvements. Related Podcast and Transcriptions: Theory of Constraints Discussion Joe: What takes place when you have these paradigm shifts? You’re saying Read More …
Dr. Eli Goldratt, founder of the Theory of Constraints, said Reaching The Goal: How Managers Improve a Services Business Using Goldratt’s Theory of Constraints was one of the best books ever written on TOC. It was published in 2008 by IBM Press and authored by Dr. John Ricketts, a practitioner and innovator in the field Read More …
I always think innovation is forward thinking. How do I know where that constraint is in the future? I asked that question of Mike Dalton, the founder of Guided Innovation Group, whose simple mission is helping companies turn their new product innovation into bottom-line impact. The Guided Innovation System™, their unique TOC-based approach to rapid innovation Read More …
We often struggle to see views different than ours. Though we may make the effort, we keep coming back to our viewpoint to frame the correct answer. In sales, it is even more difficult because we are trying to have the person/organization to see our side, but also to resolve the problem by purchasing a Read More …