Managing Customer Value
Oscar Roche believes the long term success of any business lies in the development of people capability. It is this belief, combined with extensive operations management experience, that permits him to add value to any organization he works with. Oscar is is the Director of Training Within Industry Institute in Australia. Oscar believes passionately that Read More …
Oscar Roche believes the long term success of any business lies in the development of people capability. It is this belief, combined with extensive operations management experience, that permits him to add value to any organization he works with. Oscar is is the Director of Training Within Industry Institute in Australia and my guest in Read More …
I asked Pat Boutier, co-author of The 7 Kata: Toyota Kata, TWI, and Lean Training, that question and below was his reply. The book received the Shingo Award for Research and Professional Publications from the Shingo Prize for Operational Excellence. It discusses the blend of Training within Industry (TWI) with Kata in a very unique Read More …
If we go back the Charles Allen, 4-Step Process, through Shewart’s PDCA Cycle (later referred to as the Deming Cycle), we discovered a simple process for learning. In the middle of this Training within Industry, TWI, was founded. This is not rocket science. It is not new. It is simply a proven method that Read More …
The book, The 7 Kata: Toyota Kata, TWI, and Lean Training, was published in 2012 and authored by Pat Boutier and Conrad Soltero. It received the Shingo Award for Research and Professional Publications from the Shingo Prize for Operational Excellence. It discusses the blend of Training within Industry (TWI) with Kata in a very unique way. The Read More …
The book, The 7 Kata: Toyota Kata, TWI, and Lean Training, was published in 2012 and authored by Pat Boutier and Conrad Soltero. It received the Shingo Award for Research and Professional Publications from the Shingo Prize for Operational Excellence. It discusses the blend of Training within Industry (TWI) with Kata in a very unique way. The Read More …