Managing Customer Value
This Business901 Podcast featured Patrick Waara talking about Xerox’s use of Agile techniques. Pat has been with Xerox for nearly 25 years teaching Lean, Six Sigma, and Agile techniques to Xerox’s software development community improving their software development capability. Our conversation originally was designed to discuss swarming and Lean problem solving. However we ventured off Read More …
My guest on the Business901 Podcast was Tricia Bhattacharya. She authored the Guide to Operational Excellence that Xerox makes available to their print customers. It introduces a five-step plan to help in-plants remove waste like overproduction and idle time. The five steps are: understand the goal, measure the current state, analyze data, develop a plan, Read More …
Here is a preview to a new global marketing campaign from Xerox Corporation (NYSE: XRX) – the most ambitious and innovative the company has ever created – explores how Xerox helps iconic brands with business process and document management, freeing them to focus on what matters most – their real business. Xerox’s Chief Marketing Officer Read More …
I had 2 experts, Michael Curry and Rob Piersielak of the Xerox Corporation on the Business901 podcast to discuss Kanban. With so much being written about Kanban in software development in general and in my own writings on the Marketing Kanban, I felt that giving my readers and listeners a perspective on the traditional form Read More …
This is a transcription of the podcast that I had with Helen DeNero and Patrick Waara, both an integral part of the training team at Xerox Corporation on Agile Product development and the Lean Six Sigma Process. A great short read on the basics of Agile, but some key facts are included on just how Read More …
Does Agile need Lean Six Sigma type metrics to work? How do you obtain Voice of Customer in Agile processes when you are the size of Xerox? How does pair programming work? In the Business901 podcast, we asked these questions to a couple of the leading experts from Xerox Corporation’s Lean Six Sigma Software team. Read More …