Michael Ballé is the co-author of, The Gold Mine, a bestselling business novel of a Lean Turnaround, and recently, The Lean Manager, a novel of a Lean Transformation both published by the Lean Enterprise Institute. For the past 15 years, he has studied lean transformations, helping companies develop a lean culture. This e-book is a transcription of our recent podcast. Even if you listened to the podcast, I believe you will enjoy the written version. I listen to the podcast several times, the subtlety of Michael’s statements were simply amazing. Great copy!