Fogg on Keeping Customers Engaged

Next week’s podcast is with Nir Eyal, author of the book Hooked: A Guide to Building Habit-Forming Products. In the podcast, we discuss BJ Fogg’s work at Stanford on Behavior. This is a great introduction to how to create daily habits.

How would you change your habits around Customer Engagement?

How could you help create habitual use of your product/service by your customer?

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