Managing Customer Value
What Buyers Value: To better understand what buyers value, it is important to know how most companies fall short. Many companies make mistakes, starting with the wrong questions, relying on assumptions, and not taking the time to listen. As a result, they often fail to connect the dots and understand what buyers are looking for. Read More …
Strategic planning is a major part of any company’s operations. It relates to developing a vision and a plan for the company to achieve its goals and objectives. Strategic planning is not a one-time activity; it should be an ongoing process. Strategic planning involves identifying your target markets, customers, products, services, and competitors. You must also Read More …
Socratic questioning is a technique used to stimulate critical thinking and purposefully incite opposing viewpoints to spark debate, new ideas, and research. Socratic questioning is a curious style of dialogue that encourages critical thinking and an exchange of ideas. Research has shown that using Socratic induction can lead to more nuanced insights about a topic Read More …
The customer value proposition is a key element of a company’s marketing strategy. It is why customers choose to do business with a particular company, and it can be the deciding factor in purchasing. There are different perspectives on what constitutes a customer value proposition, and in this post, we will explore some of these Read More …
What is a situation statement? A situation statement is a document that explains the current state of a project or initiative. It includes an overview of the situation, the problem that needs to be addressed, the goal of the project, and the available resources. The situation statement is used to help stakeholders understand the context Read More …
As organizations become more complex, trust and collaboration become increasingly important. When the lines of communication break down, it can lead to inefficiencies, mistrust, and disengagement. A lack of confidence can be one of the leading causes of disengagement in any organization. Leaders must change how they approach decision-making to build trust and collaboration within Read More …