Managing Customer Value
Engaging with emergence isn’t just a fascinating concept – it’s a strategic business move. It’s about understanding that individual parts have properties, but they create something different, often greater when they come together. Gleaning insights from Matthew Doan’s work and The Systems Thinker, we’ll explore the importance of inspiring people with a compelling purpose, creating Read More …
As we all know, organizational change is hard. In addition to managing the practical aspects of any transformation—budget, headcount, timeline—there is the challenge of getting everyone on board. To successfully socialize an initiative and create buy-in, leaders need to tell a story that engages employees and helps them understand how the initiative will improve their Read More …
First Sketches of an InfoGraphic that I am developing. A few bullet points follow: 1. Using Snowden and Boone”s Cynefin Network to define our Marketing Space. 2. Action Learning is how we do everyday work. We have fulfilled Senge’s idea as Learning Organizations. 3. 5Is & Soar: How we adapt to everyday work 4. Action Read More …
Overview Anyone can come up with a great marketing strategy and in the same vein anyone can come up with a marketing idea. As long as you build plans, websites and develop strategies in isolation of customers your chance of success is minimized. My implementation successes with customers are almost always determined by the Discover Read More …
If your organization and specifically, your sales and marketing teams are not in the practice of Engaging Emergence, what chance does your brand have in the race for innovation and new markets? So, what is Emergence? From Peggy Holman’s book Engaging Emergence, Turning Upheaval into Opportunity, 2010, Holman says, I define emergence as simply as possible: Read More …