Managing Customer Value
Of course, most of us are big fans of Malcolm Gladwell. He had delivered some of the best TED talks and this story, The unheard story of David and Goliath is another one. I have used David and Goliath in many examples for other reasons and I am certainly happy to have this one as Read More …
Distinguished Visiting Professor David Cooperrider talks about Appreciative Inquiry and the power of strength-based leadership. The Appreciative Inquiry (AI) movement offers an approach to organizational change based on the possibility of a more desirable future, experience with the whole system, and activities that signal "something different is happening this time." That difference systematically taps the Read More …
David Anderson, author of the recent book, Kanban appeared on the Business901 podcast and added 50 minutes of Kanban discussion. This is a transcription of the podcast. David is a thought leader in managing highly effective software teams. He is President of David J. Anderson & Associates, based in Seattle, Washington, a management consulting firm Read More …
Enclosed are my notes from the Duct Tape Marketing Coaches Excellence Series broadcast today with David Meerman Scott, author of the New Rules of PR. He has just published a new book, Tuned In. But first read what he had to say: Public Relations is defined as how your organization deals with the public. Can Read More …